Overview
Work History
Education
Skills
Timeline
Generic

Patricia Stewart

White Haven,PA

Overview

25
25
years of professional experience

Work History

Greenhouse Lead

Standard Farms
White Haven, PA.
07.2019 - Current
  • Monitored plant growth, health, and development; documented results in logbooks.
  • Created detailed reports outlining crop progress throughout the season.
  • Collaborated closely with fellow Greenhouse Specialists on projects related to improving overall productivity.
  • Trained new employees on proper procedures for handling equipment used in the greenhouse facility.
  • Analyzed data from various sources to make informed decisions about when to start a crop cycle or harvest crops.
  • Maintained accurate records of all crop production activities including planting dates, harvest dates, yields.
  • Communicated regularly with management team regarding project status updates and potential issues that may arise during daily operations.
  • Conducted soil testing and analysis to determine nutrient levels and pH balance.
  • Inspected greenhouse structure for any signs of damage or pest infestation; reported findings to management team promptly.
  • Swept and picked up trash in and around greenhouse.
  • Routinely pruned and trimmed plants to promote healthy growth and remove diseases.
  • Assisted with crop harvesting and transplantation.
  • Performed weeding, pruning, and trimming activities to ensure plant health and aesthetic appeal.
  • Installed and maintained support structures for plants, such as trellises and stakes.
  • Planted seeds and bulbs after preparing soil and fertilizer appropriately.
  • Led tours and educational workshops for visitors on greenhouse operations and plant care.
  • Maintained records of plant growth, health issues, and treatment actions.
  • Managed irrigation systems, ensuring optimal water levels for plant health.
  • Prepared soil and growth media for planting and transplanting.
  • Set up and operated irrigation equipment.
  • Felt plant's leaves and noted coloring to detect insects or diseases.

Housekeeping Supervisor

Westwood
Lake Harmony, PA
02.2018 - 06.2019
  • Created and implemented daily cleaning schedules for staff members.
  • Established effective communication between team members in order to foster a positive work environment.
  • Scheduled employees' shifts according to occupancy levels at the hotel.
  • Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Responded promptly to maintenance requests from guests or staff members.
  • Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Practiced safe work habits and wore protective safety equipment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Explained goals and expectations required of trainees.

Housekeeping Supervisor/Hotel Front Desk Clerk

Mountain Laurel Resort and Spa
White Haven, PA
02.1999 - 03.2018
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Established effective communication between team members in order to foster a positive work environment.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Responded promptly to maintenance requests from guests or staff members.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reported damage or theft of hotel property to management.
  • Managed cash drawer according to established accounting guidelines.
  • Verified accuracy of billing invoices prior to submitting them for payment processing.
  • Maintained daily records of room availability and rates.
  • Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
  • Provided information about the hotel's amenities, services and surrounding areas to guests.
  • Resolved customer complaints in a timely manner while following company policies and procedures.
  • Stocked supplies at the front desk such as forms, stationery items, brochures.
  • Assisted in training new front desk clerks on proper procedures and protocols.
  • Performed administrative duties such as filing documents, preparing correspondence.
  • Participated in monthly inventory counts to ensure accurate stock levels are maintained.
  • Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Greeted guests in a professional and friendly manner.

Education

High School Diploma -

Crestwood High School
Mountain Top, PA
06-1987

Some College (No Degree) - Early Childhood Education

Luzerne County Community College
Nanticoke, PA

Skills

  • Communication abilities
  • Time management proficiency
  • Quality Control Standards
  • Harvesting techniques
  • Pest Control
  • Workplace Safety
  • Soil preparation
  • Watering plants
  • Equipment monitoring

Timeline

Greenhouse Lead

Standard Farms
07.2019 - Current

Housekeeping Supervisor

Westwood
02.2018 - 06.2019

Housekeeping Supervisor/Hotel Front Desk Clerk

Mountain Laurel Resort and Spa
02.1999 - 03.2018

High School Diploma -

Crestwood High School

Some College (No Degree) - Early Childhood Education

Luzerne County Community College

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Patricia Stewart