Patricia Swart
Federal Heights,MDC
Summary
Accomplished Correctional Officer with a proven track record in inmate monitoring and crisis management, demonstrated during tenure at the State of Colorado, Department of Corrections. Skilled in CCTV monitoring and emergency response, adept at ensuring safety and security. Excelled in applying both hard and soft skills to improve operational efficiency by 30%. Correctional Officer offers 21-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.
Overview
30
30
years of professional experience
Work History
Correctional Officer
State of Colorado, Department of Corrections
03.2000 - 07.2024
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.-
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed behavior of residents individually and in groups.
- Conducted routine and emergency head counts.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Responded to inquiries from inmates and other members of public.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Provided assistance and guidance to inmates regarding daily activities.
Security Guard / Data Entry
Premier Parks / Six Flags Elitch Gardens
07.1997 - 10.1999
- Conducted security checks and secured park prior to opening. Checked guest's bags for contraband, monitored metal detector.
- Roving park patrols.
- Assisted with lost children, first aid emergencies, guest issues.
- Cleared and secured park at closing.
Receptionist / Back Office Tech.
Denver Nephrology, P. C.
04.1994 - 09.1997
- Confirmed appointments, communicated with clients, and updated client records.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Medical Assistant
Colorado Technical College
Glendale05.1988
Skills
- Prisoner Transport
- Crime Prevention
- Evidence Preservation
- Emergency Response
- CCTV Monitoring
- Contraband Seizure
- Inmate monitoring
- Crisis Management
Timeline
Correctional Officer
State of Colorado, Department of Corrections
03.2000 - 07.2024
Security Guard / Data Entry
Premier Parks / Six Flags Elitch Gardens
07.1997 - 10.1999
Receptionist / Back Office Tech.
Denver Nephrology, P. C.
04.1994 - 09.1997
No Degree - Medical Assistant
Colorado Technical College
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