Princess Thomas
New Smyrna Beach
Summary
Caring and compassionate student nurse well-versed in med-surge, critical care, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Registered Nurse position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
RN
Halifax Health
10.2023 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Medical Tech
Alba Court
10.2020 - Current
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
Customer Service Associate
Chick-fil-A
01.2020 - 10.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
Ttec
12.2017 - 01.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
Associate of Arts - Nursing
Daytona State College
Daytona Beach, FL08.2021
Skills
- Patient Status Assessment
- Patient Vital Taking
- Infection‐Control Policy Adherence
- Direct Patient Care
- Patient Care Documentation
- Medication Administration
- Critical Care
- Advanced CPR
- Trauma
References available upon request
Reference #1: Dawn Washington
Title: LPN
Address: 501 Myrtle Ave, New Smyrna Beach, Fl 32168
Phone Number: 386-690-6235
Email: Dwashington8@cfl.rr.com
Relationship : Colleague
Reference #2: Rylanda Powell
Title: LPN/ Executive Director
Address:115 Washington St, New Smyrna Beach, FL 32168
Phone Number: 386-627-6117
Email: Director@Albacourt.com
Relationship: Colleague
Reference #3: Tamara Henderson
Title: Social Worker
Address: 527 Orange Ave, Edgewater FL, 32141
Phone Number: 386-451-6840
Email: Thenderson@embridgefl.com
Relationship: Aunt
Timeline
RN
Halifax Health
10.2023 - Current
Medical Tech
Alba Court
10.2020 - Current
Customer Service Associate
Chick-fil-A
01.2020 - 10.2020
Customer Service Representative
Ttec
12.2017 - 01.2020
Associate of Arts - Nursing
Daytona State College
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