PATRICIA TIPPIT
Chattanooga,TN
Summary
Insurance Follow-Up Specialist experienced in optimizing claims processes and enhancing revenue recovery. Improved claim resolution rates and organizational efficiency through critical thinking and effective communication. Focused on driving efficiencies in claims resolution, ensuring compliance, and fostering team collaboration.
Overview
23
23
years of professional experience
Work History
Insurance Follow-Up Specialist
Common Spirit
Chattanooga, Tn
10.2003 - Current
- Facilitated timely follow-up on outstanding insurance claims to expedite resolution.
- Collaborated with healthcare providers to verify patient eligibility and coverage details.
- Analyzed claim denials to identify trends and implement corrective measures.
- Trained new team members on best practices for effective claims follow-up processes.
- Enhanced claim resolution rates by diligently reviewing and analyzing outstanding insurance claims.
- Monitored aged account receivables closely to identify trends affecting payment cycles.
- Streamlined follow-up processes for improved efficiency, ensuring timely resolution of unpaid claims.
- Boosted revenue recovery by identifying and resolving errors in billing and coding practices.
- Supported team members in resolving complex issues, fostering a collaborative work environment focused on continuous improvement.
- Participated in regular staff meetings to discuss and strategize action plans for problematic accounts, resulting in improved collections performance.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Cross-trained and provided backup support for organizational leadership.
Education
Business Administration - Business
Cleveland State
Cleveland, TN05-1994
Word Processing - Business
Chattanooga State
Chattanooga, Tn05-1992
Skills
- Critical thinking
- Denial management strategies
- Appeals process experience
- Insurance regulations
- Analytical skills
- Time management
- Strong analytical skills
- Denial management
- Time management mastery
- Appeals process
- Interpersonal communication
- Teamwork
- Revenue enhancement
- Analytical skills
- Data entry
- Interpersonal relations
Timeline
Insurance Follow-Up Specialist
Common Spirit
10.2003 - Current
Business Administration - Business
Cleveland State
Word Processing - Business
Chattanooga State
I was top collector when I was working with Private Clients several years ago
I had taken on a new posiition with Destifano's office and I had to start from the beginning learning the ins and outs of an eye doctor. I did this with success and went beyond my expectations and I was given collector of the year award.