Patricia Tools
Memphis,TN
Summary
Accomplished Investigative Analyst with a proven track record at the US Postal Service, excelling in legal compliance and fostering team collaboration. Spearheaded initiatives that enhanced investigative outcomes by 30% through innovative surveillance techniques and intelligence gathering. Known for meticulous report writing and leading high-performing teams towards achieving operational excellence.
Well-versed in research, analysis and strategic planning. Exceptional leader focused on resolving difficult and cold cases.
Overview
18
18
years of professional experience
Work History
Investigative Analyst
US Postal Service
09.2006 - 09.2015
- Enhanced team collaboration by providing regular updates and feedback on investigative findings.
- Completed thorough reviews of case files, ensuring accuracy and compliance with regulatory requirements.
- Maintained strict confidentiality throughout all phases of investigations, safeguarding sensitive information at all times.
- Ensured consistency across multiple investigations by developing and implementing standard operating procedures, resulting in higher quality outcomes.
Inspection Service Operations Coordinator
US Postal Service
08.1997 - 06.2006
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Improved employee performance by implementing training programs and conducting regular performance reviews for a staff of 12.
- Worked with vendors to make purchases and reconcile invoices.
- Managed, utilized and reconciled operations budget of approximately $25,000, annually
Education
Computer Programming June/Sept 1990
State Technical Institiute
Memphis, TNOffice And Business Admin; Secondary Education
Memphis State University
Memphis, TNHigh School Diploma -
Booker T Washington High School
Memphis, TN05-1970
Skills
- Legal Compliance
- Investigative tools
- Detailed report writing
- Surveillance techniques
- Intelligence Gathering
Timeline
Investigative Analyst
US Postal Service
09.2006 - 09.2015
Inspection Service Operations Coordinator
US Postal Service
08.1997 - 06.2006
Computer Programming June/Sept 1990
State Technical Institiute
Office And Business Admin; Secondary Education
Memphis State University
High School Diploma -
Booker T Washington High School
Similar Profiles
CAROL ROSENGRENCAROL ROSENGREN
Business Service Network (BSN) Representative at US POSTAL SERVICEBusiness Service Network (BSN) Representative at US POSTAL SERVICE
Albert E Hall JrAlbert E Hall Jr
Clerk at US Postal ServiceClerk at US Postal Service
Brandon WashingtonBrandon Washington
TRACTOR TRAILER OPERATOR at US POSTAL SERVICETRACTOR TRAILER OPERATOR at US POSTAL SERVICE