Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Turner

Loris,SC

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic. Committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Overview

19
19
years of professional experience

Work History

Receptionist

Stevens Law Firm
Loris, SC
05.2019 - 02.2020
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Responded to inquiries from callers seeking information.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Managed multiple tasks and met time-sensitive deadlines.

Certified Pharmacy Technician

Powers Pharmacy Of Loris
Loris, SC
01.2001 - 04.2018
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Set up and modified patient profiles to include current information such as medications and insurance details.
  • Restocked automated medication dispensing equipment.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Performed diversified functions with minimal oversight, including inventory counting, [Duty], and [Duty].
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Counted, measured, and compounded medications following standard procedures.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Education

High School Diploma -

Loris High School
Loris, SC
06.1995

Skills

  • Office administration
  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Conflict Resolution
  • Correspondence Distribution
  • Organization skills
  • Mail handling
  • Telephone skills
  • Scheduling
  • Verbal and written communication
  • Time management
  • Sorting and labeling
  • Documentation and reporting
  • Security awareness
  • Professional demeanor
  • Transcription and Dictation
  • Administrative support

Timeline

Receptionist

Stevens Law Firm
05.2019 - 02.2020

Certified Pharmacy Technician

Powers Pharmacy Of Loris
01.2001 - 04.2018

High School Diploma -

Loris High School