Patricia Underwood

Provided childcare for my granddaughter. Maintained the household, organized activities, and prepared meals.

• Checked and documented vitals such as blood pressure, height and weight.
• Performed EKG tests on clients based on health status and medical history.
• Collected cholesterol and glucose results by performing client finger sticks and tests.
• Observed and reported customer conditions and health incidents for comprehensive screening.
• Packaged and shipped samples to laboratory for processing.
• Processed patient care records accurately and promptly.
• Maintained professionalism when communicating with client and answering questions.
• Interviewed customers to record medical history and lifestyle information.

• Packaged and shipped samples to laboratory for processing.
• Accurately calculated customer BMI and body composition using height and weight measurements.
• Observed and reported customer conditions and health incidents for comprehensive screening.
• Performed EKG tests on clients based on health status and medical history.
• Followed safety procedures for personal protection and client well-being.
• Collected cholesterol and glucose results by performing client finger sticks and tests.

• Administered and graded tests and quizzes and reported performance to primary teacher.
• Took notes and prepared reports on school day activities to provide to primary teacher.
• Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
• Assigned, explained and graded homework.

• Transcribed dictated files and video recordings.
• Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.
• Reviewed completed reports for proper formatting, grammar and sentence structure.
• Used headsets and transcribing software to take dictation of medical and insurance statements.

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Interviewed Insured clients, witnesses and any Law Enforcement officers.

• Confirmed appointments, communicated with clients and updated client records.
• Resolved customer problems and complaints.
• Managed multi-line phone system.
• Routed calls to correct departments

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.
• Sorted and filed all incoming medical reports, Lab Work and referral Letters.
• Data entry
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• Compiled data and reviewed information for accuracy prior to input.
• Completed data entry tasks with accuracy and efficiency.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Managed workflow scheduling, data entry and accuracy verification for large data projects.