Patricia Vaughn
Bokchito,OK
Summary
Versatile and results-oriented professional with a track record of enhancing operational efficiency at the United States Post Office.
Excelled in mail sorting and fostering teamwork, significantly improving delivery times and reducing damage incidents. Demonstrates exceptional workplace safety practices and a commitment to excellent customer service.
Attentive Clinical Assistant well-trained in giving vaccinations and injections and discreet with confidential patient data. Energetic professional pleasantly willing to work independently or as part of dynamic clinical team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Postal Service Clerk
United States Post Office
07.2021 - Current
- Streamlined package handling processes for improved delivery times and reduced damage incidents.
- Assisted in training new team members to uphold high standards of service and efficiency within the postal office.
- Maintained accurate records of all incoming and outgoing mail, ensuring proper tracking and routing.
- Handled fragile or hazardous items carefully, adhering to established safety protocols.
- Promoted USPS products and services to enhance revenue generation while fulfilling customer needs.
- Managed daily cash transactions with accuracy, maintaining a balanced drawer and minimizing discrepancies.
Barista
Starbucks
10.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Certified Clinical Medical Assistant
Alliance Health Durant
09.2012 - 07.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Centrifuged blood samples as outlined in clinical protocols.
Education
Certification - Medical Assisting
Kiamichi Technology Center - Durant
Durant, OK08.2018
Certification - Phlebotomy
Kiamichi Technology Center - Durant
Durant, OK08.2018
Skills
- Mail Sorting Proficiency
- Workplace Safety Practices
- Insurance claims processing
- Labeling and Packaging
- Teamwork orientation
Certification
- IV Therapy and Blood Withdrawal Certification- Various state-approved providers or boards.
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
Timeline
Barista
Starbucks
10.2022 - 02.2023
Postal Service Clerk
United States Post Office
07.2021 - Current
Certified Clinical Medical Assistant
Alliance Health Durant
09.2012 - 07.2021
Certification - Medical Assisting
Kiamichi Technology Center - Durant
Certification - Phlebotomy
Kiamichi Technology Center - Durant
- IV Therapy and Blood Withdrawal Certification- Various state-approved providers or boards.
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
Similar Profiles
Travis SmithTravis Smith
Carrier Supervisor at United States Post OfficeCarrier Supervisor at United States Post Office
Sarah O'MalleySarah O'Malley
Rural Carrier Associate at United States Post OfficeRural Carrier Associate at United States Post Office
Gordon CoatesGordon Coates
Mail Carrier at United States Post Office (USPS)Mail Carrier at United States Post Office (USPS)