Patricia Weeks
Charlotte,NC
Summary
Skilled in managing Spectrum Business operations and providing exceptional client service. Demonstrated ability to handle sensitive information with discretion, maintain confidentiality, and ensure compliance with state regulations. Strong organizational skills and communication capabilities have led to increased efficiency in previous roles& sales . I am a very bubbly & positive person & dedicated to any work environment. I would bring a consistent worker that comes to work to work & give out accurate/positive information. Do my job as told & use time management well to get things done. I love reading to educate myself more. Very organized person to keep things at peace.
Overview
2025
2025
years of professional experience
Work History
Sales Advisor
Spectrum Business B2B Sales
Charlotte, NC
2024 - 2025
- Assisted clients in identifying business solutions to enhance productivity and efficiency.
- Conducted market research to identify potential leads and opportunities for sales growth.
- Collaborated with team members to develop tailored proposals addressing client needs.
- Utilized CRM software to track interactions, manage accounts, and ensure timely follow-ups.
- Developed strong client relationships through effective communication and product knowledge.
- Developed and maintained strong customer relationships to drive sales growth.
- Conducted product demonstrations and presentations to enhance customer understanding.
- Conducted outbound calls to potential clients, effectively promoting products and services.
- Developed and maintained customer relationships to enhance retention and satisfaction.
- Resolved customer inquiries and objections, ensuring a positive experience throughout the sales process.
- Achieved daily call quotas while maintaining high-quality customer engagement standards.
- Established rapport with potential clients by demonstrating genuine interest in their needs, fostering trust and confidence in our products or services.
- Enhanced product knowledge to provide accurate information to customers, attending training sessions and staying up-to-date on industry trends.
- Participated in weekly sales meetings, contributing valuable insights related to customer behavior patterns and market trends.
- Achieved sales targets consistently by implementing effective sales strategies and techniques.
- Made average of Number outbound and inbound calls per day.
- Provided exceptional after-sales support by answering customer inquiries efficiently while ensuring their satisfaction with products or services purchased.
- Collaborated with team members to improve overall sales performance, sharing best practices and insights.
- Built strong relationships with potential clients through engaging conversations and product presentations.
- Organized and tracked all customer interactions using CRM software, ensuring timely follow-ups for pending deals.
- Increased customer satisfaction by addressing and resolving client concerns promptly and professionally.
WIC Nutritionist
Virginia Department of Health
Norfolk, Virginia
07.2023 - 06.2024
- Collaborated with local healthcare providers to coordinate referrals for WIC clients.
- Attended professional conferences related to nutrition education and public health initiatives.
- Assisted in developing strategies for improving access to quality health care services among underserved populations.
- Developed and implemented nutrition education programs for WIC participants.
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Responded to customer inquiries via phone, email, and in person.
- Maintained accurate records of all tasks completed by the team.
- Created and maintained efficient filing systems for schedules and other related documents.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Handled sensitive information in a confidential manner.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Explained policies and procedures to visitors.
Skills
- Call Management
- Great sales techniques
- Information Security
- High-energy attitude
- Customer Service
- Prioritization
- Active Listening
- Application assessment
- Effective communication skills
- Documentation and paperwork
- Telephone Etiquette
- Medicaid knowledge
- Administrative Support
- Appointment confirmation
- File Management
- Team Collaboration
- Engaging personality
- Enthusiastic
Websites
Timeline
WIC Nutritionist
Virginia Department of Health
07.2023 - 06.2024
Sales Advisor
Spectrum Business B2B Sales
2024 - 2025