Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Patricia Wheeler

Cologne,MN

Summary

Dedicated driver with a proven track record at Tenny Trucking, excelling in route planning and safety compliance. Recognized for enhancing customer satisfaction through punctual deliveries and exceptional service. Skilled in vehicle maintenance and conflict resolution, ensuring a positive experience for all passengers and clients. Committed to maintaining high standards in all operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Driver

Tenny Trucking
06.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Driver

Buckingham Waste Removal
08.2021 - 05.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Bus Operator

Metro Transit
10.2015 - 06.2021
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Accepted and processed fares.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.

Education

Medical Coding And Billing - Medical Coding And Billing

Medtech Techincal
Indianapolis, IN
06-2007

Skills

  • Route planning
  • Safety compliance
  • Vehicle maintenance
  • Customer service
  • Time management
  • Conflict resolution
  • GPS navigation
  • Passenger assistance
  • Vehicle inspection
  • Punctuality

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Smith System Driver Improvement Institute Certification – Smith System.
  • Passenger Endorsement - Department of Motor Vehicles (DMV).

Languages

English
Full Professional

Timeline

Driver

Tenny Trucking
06.2024 - Current

Driver

Buckingham Waste Removal
08.2021 - 05.2024

Bus Operator

Metro Transit
10.2015 - 06.2021

Medical Coding And Billing - Medical Coding And Billing

Medtech Techincal

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