Patricia Whetzler

• Provided attentive service to enhance customer experience in fast-paced dining environment.
• Collaborated with kitchen staff to ensure timely food delivery.
• Ensured cleanliness and organization of dining areas and tables for optimal guest comfort.
• Assisted in training new waitstaff on menu items and service standards.
• Processed orders accurately using point-of-sale system for efficient transactions.
• Assessed guest satisfaction throughout dining experience to maintain high service standards.
• Resolved customer complaints politely according to company policy.
• Communicated with hosts, bussers, and kitchen staff to enhance service efficiency.

• Oversaw daily operations in dental practice, ensuring efficient workflow and patient satisfaction.
• Coordinated patient scheduling to ensure timely appointments and enhance service delivery.
• Implemented record management systems to enhance data security and accuracy.
• Handled inquiries and resolved issues promptly, strengthening client relationships.
• Ensured compliance with health regulations, maintaining a safe environment for all patients.
• Supervised staff, organized schedules, and delegated tasks to optimize overall productivity.
• Monitored client payments and contacted accounts with outstanding balances to ensure timely collection.
• Organized company events, including team-building activities and holiday parties to boost morale.

Coordinated patient communications to ensure accurate medical and dental records were maintained.

• Managed scheduling and appointment logistics for dental and medical practices.
• Addressed billing inquiries and processed insurance claims to support timely reimbursement.
• Supported preparation of patient files for daily appointments and procedures.
• Implemented filing systems to enhance document retrieval speed.
• Handled correspondence, including emails and phone calls, professionally.
• Entered data into spreadsheets using Microsoft Excel and similar programs.
• Monitored office supplies inventory to ensure availability and prevent shortages.