PATRICIA WRIGHT
ADMINSTRATIVE EXECUTIVE EVENTPLANNER
New York,NY
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Influential staff support with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities in any capacity. Recognized for dynamic work ethic and team player attitude. Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for FOOD STAMP cases. Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in and Customer Service . Respectful and compassionate professional offering 23-year background serving community by providing guidance for people in need. Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in customer service and human relations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Caseworker /Receptionist/Clerical Worker
Human Resources Administration
12 West 14 Street
03.2000 - 02.2023
- Created and maintained detailed records of all office activities.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Fostered operational efficiency and compliance with company policies from 58% to our center being the #1 region in the city by effective coordination of office productivity, accurate follow-ups, and quick responses..
- Supported staff on special assignments and ad hoc projects.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures 100 - 1000 or more per day..
- Edited and proofread documents for accuracy and completeness.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Maintained and updated office records, both digital and physical.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Executed record filing system to improve document organization and management.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Compiled and analyzed data to produce reports.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Collaborated with various departments to complete assigned tasks.
- Purchased and maintained office supplies.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
Information Booth Clerk
Fashion Institute Of Technology
227 West 27th Street
09.1995 - 12.1998
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained visitor log for entering and leaving facility for security purposes.
- Compiled information from files and research to satisfy information requests.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
Education
Bachelor of Science - FASHION BUYING AND MERCHANDISING
Fashion Institute of Technology
New York, NY2011
Skills
- Office Supply Management, Issue, Resolution Filing Advanced MS Office
- Records Management, Confidential Records Management,
- Document Organization, Issue Resolution, Strong Clerical Support,
- Front Office Management, Accounting Procedures,
- Administrative Procedures, Strong Interpersonal Skills,
- Prioritizing Work, Problem Solving,
- Microsoft Office ,Suite Knowledge, Time Management
- Office Management Advanced MS Office Suite Knowledge
- Verbal and Written Communication Administrative Support
- POS Inventory System Operation Dental Terminology Knowledge
Certification
THE CITY OF NEW YORK HUMAN RESOURCES ADMINISTRATION 15 YEARS IN SERVICE FOR CUSTOMER SERVICE REPRESENTATIVE.
Timeline
Caseworker /Receptionist/Clerical Worker
Human Resources Administration
03.2000 - 02.2023
Information Booth Clerk
Fashion Institute Of Technology
09.1995 - 12.1998
Bachelor of Science - FASHION BUYING AND MERCHANDISING
Fashion Institute of Technology