Aidan Moreno
Dallas,GA
Summary
Proven in delivering exceptional customer service and team collaboration, I excelled at Chilis by enhancing dining experiences and efficiently managing high-pressure situations. Skilled in multitasking and maintaining professional appearance, my adaptability and detail-oriented approach significantly contributed to operational success, achieving a notable increase in guest satisfaction.
Overview
2
2
years of professional experience
Work History
Host and Food Runner
Chilis
06.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Took initial drink orders and relayed information to wait or bar staff.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Front of House Employee
Chick-fil-A
10.2022 - 04.2024
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Education
High School Diploma -
Brooksville Technical School
Spring Hills, FL05-2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Adaptable to change
- Detail Oriented
- Professional Appearance
Timeline
Host and Food Runner
Chilis
06.2023 - Current
Front of House Employee
Chick-fil-A
10.2022 - 04.2024
High School Diploma -
Brooksville Technical School
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