Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Patricia E. Quintero

Fort Worth,TX

Summary

Dynamic and professional individual with excellent communication and customer service skills. Adept at building strong relationships with customers through positive engagement, delivering outstanding luxury product demonstrations. Seasoned Brand Ambassador with over 15 years of expertise in driving sales through creative marketing initiatives. Strengths include communication skills, social media knowledge, and the ability to influence potential customers through friendly conversation.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Cosmetics and Fragrances Ambassador.

Neiman Marcus I Tom Ford
09.2024 - Current

Represent a brand with the highest standards in the market: welcoming and engaging clients to introduce the world of Tom Ford Beauty by providing a personalized encounter with the fragrances, color and skin care, in order to retain the clients using the app Connect to convert loyal relationships. maintain the counter pristine and presentable. suggested online out of the home base shopping and marketing events through links and social media.

Beauty Ambassador

Neiman Marcus | Chanel
11.2016 - 08.2024
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Provided personalized skincare recommendations to specifically target top concerns.
  • Suggested treatments and styles to suit customer appearance and global fashion needs like apparel, accessories, handbags and designer shoes.
  • Suggested high ticket items in precious jewelry.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Recorded notes for future reference about customer preferences and services delivered by using the store application “connect”.
  • Suggested online shopping products and events through links and social media.
  • Maintained full stock of inventory and properly sanitized makeup tools.

Beauty Advisor

Bloomingdale's | Lancôme
01.2009 - 10.2016
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Provided excellent customer service and promoted credit applications

Counter Manager

Macy’s Inc | Clarins
01.2006 - 01.2008
  • Built relationships with customers and community to establish long-term business growth.
  • Established team priorities, maintained schedules and monitored performance.
  • Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.

Education

Bachelor Of Arts - Graphic Design

UJTL
11.2001

Bachelor Of Arts For Teaching - Modern Languages

La Gran Colombia University
11.1998

Skills

  • Sales Expertise
  • Client Base Retention
  • Customer Service and Assistance
  • Product and Service Knowledge
  • Client Satisfaction
  • Inventory Management Procedures
  • Beauty Techniques
  • Color Principles
  • Sales Management
  • Business Growth
  • Product Knowledge
  • Mobile Devices
  • Flexible Hours
  • Administering Social Media Accounts
  • Business Relationship Cultivation
  • Meeting Sales Goals
  • Social Media Platforms
  • Influential and Persuasive
  • Team Cooperation
  • Detail-Orientated

Languages

Spanish
Native or Bilingual

Certification

Lancôme Certified MUA

Timeline

Cosmetics and Fragrances Ambassador.

Neiman Marcus I Tom Ford
09.2024 - Current

Beauty Ambassador

Neiman Marcus | Chanel
11.2016 - 08.2024

Beauty Advisor

Bloomingdale's | Lancôme
01.2009 - 10.2016

Counter Manager

Macy’s Inc | Clarins
01.2006 - 01.2008

Bachelor Of Arts For Teaching - Modern Languages

La Gran Colombia University

Bachelor Of Arts - Graphic Design

UJTL