Patricia Johnson
Anchorage,AK
Summary
Dynamic professional with a proven track record at Inizio Engage, Health Monitor Network, PDI Inc, and AstraZeneca Pharmaceuticals, enhancing product awareness and sales through exceptional customer service and informative presentations. Skilled in problem-solving and teamwork, fostering collaboration and trust. Achieved significant milestones by leveraging a friendly, positive attitude and strategic time management. Demonstrates a commitment to exceeding goals and fostering customer loyalty.
Overview
21
21
years of professional experience
1
1
Certification
Work History
COVID 19 Protease Inhibitor Education Team
Inizio Engage
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven track record of meeting and exceeding goals.
Private Security Bureau Level II
J&G Security
10.2021 - 09.2022
- Utilized evidence-based methods in all aspects of Security.
- Maintained detailed documentation of client properties, boundaries and security ensuring accurate records for future reference.
- Developed strong relationships with clients and contractors, fostering a supportive environment conducive to enhancing trust and security.
- Recommended future security plans to maximize safety and loss prevention for clients.
Patient Education Specialist
Health Monitor Network
04.2016 - 05.2019
- Fostered relationships with providers and clinics to provide Touch Screen Devices to handle patient concerns on disease states, procedures and support services available with professionalism and empathy, creating an atmosphere of trust within the clinic.
- Built and maintained positive working relationships with patients and staff.
- Provided exceptional customer service providers, clinics and patients, answering questions and addressing concerns.
- Maintained territory with accurate records of clinics and providers and routine follow-ups for continuity of customer service.
Marketing Director
Fly On The Wheel
03.2013 - 12.2018
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Established partnerships with key industry influencers to amplify brand reach and credibility internationally.
Health Care Specialist
PDI Inc.
04.2004 - 02.2016
- Increased product awareness by conducting informative presentations to healthcare professionals.
- Improved sales performance through consistent follow-up with clients, addressing their concerns and needs effectively.
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
Area Service Manager
Miraca Life Sciences Inc.
01.2012 - 12.2012
- Developed strong relationships with customers, earning repeat business and fostering trust.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Bariatric Coordinator & COE Certification Lead
Puget Sound Surgical Center
03.2010 - 10.2010
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Pharmaceutical Sales Specialist
AstraZeneca Pharmaceuticals
04.2005 - 10.2009
- Increased product awareness by conducting informative presentations to healthcare professionals.
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
Education
Texas Private Security Level II Certificate
Texas A&M Engineering Extension
Texas10-2021
Bachelor of Arts - Journalism And Mass Communication
Universtiy of Alaska
Anchorage, AK12-2019
Graphic Design
University of Nevada, Reno
Reynard, NV08-1995
Mass Communications
Washington State University
Pullman, WA08-1987
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Certification
- CRMC (Certified Radio Marketing Consultants), Radio Advertising Bureau, 2002
- Private Security Bureau - Level II, Texas Department of Public Safety, October 2021
Awards
2024 Spot Award (Feb) - Outstanding Performance and Leadership
2023 Spot Award (June)- Leadership
2022 Spot Award - (Dec) Mentoring New Employees
2017 President’s Circle Health Monitor
2015 Top 10% PDI/Boehring Ingelheim Contract
2013 “Founding Associate” with NEXTExec Skagit 2002 New Business Sales Leader
2012 Exceeded quarterly goals ASM with Miraca Life Sciences
2011 PDI/Pfizer Women’s Health Contract Top 10 finisher
2010 Surgical Center of Excellence Puget Sound Surgical Center
2010 PDI/Pfizer ranked 9th out of 130
2009 Nexium Transition Award
2009 Silver Pinnacle Award
2008 Patient Impact Award
2007 Being the Best Award
2006 Golden Pinnacle Award
2006 Patient Impact Award
2005/2006 Circle of Excellence
2002 New Business Sales Leader
Timeline
COVID 19 Protease Inhibitor Education Team
Inizio Engage
09.2022 - Current
Private Security Bureau Level II
J&G Security
10.2021 - 09.2022
Patient Education Specialist
Health Monitor Network
04.2016 - 05.2019
Marketing Director
Fly On The Wheel
03.2013 - 12.2018
Area Service Manager
Miraca Life Sciences Inc.
01.2012 - 12.2012
Bariatric Coordinator & COE Certification Lead
Puget Sound Surgical Center
03.2010 - 10.2010
Pharmaceutical Sales Specialist
AstraZeneca Pharmaceuticals
04.2005 - 10.2009
Health Care Specialist
PDI Inc.
04.2004 - 02.2016
Texas Private Security Level II Certificate
Texas A&M Engineering Extension
Bachelor of Arts - Journalism And Mass Communication
Universtiy of Alaska
Graphic Design
University of Nevada, Reno
Mass Communications
Washington State University
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