Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Janice Graves

Otsego,USA

Summary

Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to propel team success and make valuable contributions to organizational growth.

Overview

21
21
years of professional experience
4
4
Certification

Work History

Formulations/Covid-19 Department

Pfizer
04.2021 - 07.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Build Assembler/Team Leader

Dimplex Thermal Solutions
02.2014 - 04.2021
  • Responsibilities are building Koolant Chillers from assembling the base, the plumbing, electrical and all refrigeration work for the Chiller
  • Paperwork is required for each Chiller during each task; includes reading blueprints for each job
  • In addition, basic housekeeping in the work area is done daily
  • I was promoted to Team Lead which involved; leading 6 employees, making sure all employees are at their work station, making sure that parts are stocked at all times, the line is always running, filled out all paperwork for each job, looked over all time cards, quality inspections on each finished units, training all employees that are stationed on the line, make sure all daily checks for all tools are being done and recorded, responsible for all reviews for each employee in a timely manner, and I visited two customers for two of our products in 2017
  • I was also promoted as a Braze training for all employees in the shop
  • My responsibilities are; Training them about the fundamentals, the safety, and the process
  • As well as, hands on training

Machine Operator

Parker Hannifin
06.2013 - 01.2014
  • Operated a variety of machines that assembles brass parts
  • Hourly quality inspection of parts, each job was recorded on daily sheets in hourly increments which included the job and amount completed
  • Kept a clean work station at all times

Customer Service Representative

CIT Holdings
08.2012 - 06.2013
  • Gas station attendant responsibilities were taking care of patrons at the cash register
  • Performed daily housekeeping and ensured safety of patrons
  • Shift Supervisor responsibilities were ordering inventory and restocking shelves

Housekeeping Supervisor

Ely Manor
05.2009 - 02.2012
  • In the first year and a half I worked as a housekeeper, in laundry and as a dietary aide/cook
  • Later, I was promoted as the housekeeping supervisor
  • As supervisor, I supervised 7 housekeeping employees, scheduled monthly meetings to inform housekeepers of any changes and added responsibilities for those employees
  • I also ordered inventory as needed, I was responsible for hiring and firing
  • I assisted the Dietary Manager when needed; such as cooking, dish washing and anything the manager needed assistance with; for instance, ordering supplies, and making sure the patients were given the proper nutrition required in their chart

Specialist

L Perrigo Company Inc
11.2000 - 04.2009
  • Some of my duties were: setting up machines, keeping machines running, completing paperwork, and daily PM's on all machines
  • I also worked as an Alternate Finished Goods Specialist for about five years, responsibilities were recording finished goods into inventory for shipment
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Ensured compliance with regulatory requirements related to labeling, shipping, and storage of packaged goods.
  • Spearheaded initiatives to improve customer satisfaction through enhancements in package design elements like functionality or aesthetics.
  • Participated in continuous improvement efforts focused on reducing costs while maintaining high-quality standards for all packages produced at the facility.
  • Trained new team members on packaging processes, ensuring adherence to company standards and best practices.
  • Troubleshot issues arising during the production process and implemented solutions that prevented future occurrences.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Operated tape machines, scales and label printers to package items correctly.
  • Packed, weighed and shipped items per customer specifications.

Education

Diploma - electives

Otsego High School
Otsego, MI
01.2000

Some College Coursework Completed - Pre-Requisites, Business Administration,

Kalamazoo Valley Community College
Kalamazoo, Michigan
12.2008

Skills

  • As a housekeeping supervisor I passed all state surveyor inspections

  • Friendly, positive attitude

  • Teamwork and collaboration

  • Customer service

  • Problem-solving

  • Attention to detail

  • Dependable and responsible

  • Multitasking Abilities

  • Organization and time management

  • Problem resolution

  • Computer skills

  • Flexible and adaptable

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 6 in the development of creating a new Refrigeration training book.
  • Documented and resolved a vendor leaking issue which led to saving millions in rework and reorders.
  • Supervised team of 7 staff members in two different departments.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified in Plumbing and Refrigeration for four years.
  • Certification of Completion: Communications skills for women in September 2016
  • Leadership: Coaching on the frontline in November 2016
  • Harris Products Seminar in December 2016

Languages

English
Native or Bilingual

Timeline

Formulations/Covid-19 Department

Pfizer
04.2021 - 07.2021

Build Assembler/Team Leader

Dimplex Thermal Solutions
02.2014 - 04.2021

Machine Operator

Parker Hannifin
06.2013 - 01.2014

Customer Service Representative

CIT Holdings
08.2012 - 06.2013

Housekeeping Supervisor

Ely Manor
05.2009 - 02.2012

Specialist

L Perrigo Company Inc
11.2000 - 04.2009

Diploma - electives

Otsego High School

Some College Coursework Completed - Pre-Requisites, Business Administration,

Kalamazoo Valley Community College

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