Enrique Lomeli
Salinas,CA
Summary
Dedicated and hardworking professional with experience in law enforcement, administrative duties and customer service that adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time and offers to work both independently and as collective member of team to improve processes and meet organizational goals.
Overview
14
14
years of professional experience
Work History
COVID-19 Testing Associate
Lightspeed Testing
Monterey, CA
11.2021 - Current
- Provide excellent customer service by working quickly and professionally to assist aquarium guests in completing COVID-19 rapid tests
- Maintain documentation needed for COVID-19 testing and ensure HIPPA compliance
- Assist with site set up of designated testing area
- Ensure safety at all times for aquarium guests being tested and enforce physical distancing guidelines
- Follow proper infection prevention procedures at all times
- Ensure all test results are delivered to aquarium guests in timely and accurate manner via text and email
Correctional Officer
Correctional Training Facility-Soledad
Soledad, CA
01.2021 - 10.2021
- Inspected cells and conducted random searches of common areas for contraband and unauthorized property.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Transported inmates to various designations, e.g., court, medical, transfer using a vehicle as required.
- Supervised inmates during meal distribution and intake, recreation time and while at work.
Office Technician
Coalinga State Hospital
Coalinga, CA
10.2014 - 10.2020
- Input staff data into system using ASSIST, adhering to all procedures to keep information private.
- Delivered helpful and kind customer service to staff, maintaining composure in stressful situations to maximize staff satisfaction.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Supported office clerical functions using Microsoft Word, Excel, Outlook email and various office machines.
- Assisted with special projects by coordinating records and resources to meet expected requirements.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and reports.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Drafted, edited and finalized correspondences and memos for Supervisor's signature
Student Assistant
Coalinga State Hospital
Coalinga, CA
01.2010 - 10.2014
- Analyzed clinical data and presented information effectively both orally and in writing.
- Supported staff with duties such as data entry, creating of files, and inventory control.
- Utilized effective knowledge in the maintenance and operation of a stimulus program for patients
- Assisted patients in completing rehabilitation treatment assignments
- Facilitated supplemental groups in order to help patients enhance their cognitive thinking and social skills.
- Demonstrated professional therapeutic relationships with patients to help them with problem solving.
Retail Sales Associate
T-Mobile
Montclair, CA
07.2011 - 12.2011
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Followed company policies, rules and procedures to promote company sales goals.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Calculated pricing, applied discounts and collected payments to process transactions.
Restaurant Crew Member
Taco Bell
Coalinga, CA
06.2007 - 10.2009
- Greeted customers, answered questions and recommended menu specials by providing exceptional customer service.
- Took orders, prepared foods and processed payments.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Education
Associate of Science - Health Sciences
West Hills College - Lemoore
Lemoore, CA05.2013
Associate of Arts - Liberal Arts
West Hills College - Coalinga
Coalinga, CA05.2011
Skills
- Strategic planning and organization
- State and federal laws knowledge
- Database entry
- Report development
- MS Office proficiency
- Customer service
- Bilingual Spanish and English
- Written and oral communication skills
Timeline
COVID-19 Testing Associate
Lightspeed Testing
11.2021 - Current
Correctional Officer
Correctional Training Facility-Soledad
01.2021 - 10.2021
Office Technician
Coalinga State Hospital
10.2014 - 10.2020
Retail Sales Associate
T-Mobile
07.2011 - 12.2011
Student Assistant
Coalinga State Hospital
01.2010 - 10.2014
Restaurant Crew Member
Taco Bell
06.2007 - 10.2009
Associate of Science - Health Sciences
West Hills College - Lemoore
Associate of Arts - Liberal Arts
West Hills College - Coalinga