Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia M Sargent

Ocean Park

Summary

Proven team player and independent achiever, I excelled at customer satisfaction. At the University of Maine at Augusta, I leveraged my critical thinking and data entry skills to improve student registration processes and support services, significantly contributing to an enriching campus environment.

Overview

29
29
years of professional experience

Work History

Seasonal Lawn and Garden Associate

Walmart
04.2023 - 05.2023


● Assessed indoor and outdoor plants' need for care and followed care plan.

● Watered, pruned indoor and outdoor plants on schedule.

● Applied fertilizers and specific environmental conditions for different plant varieties.

● Maintained indoor and outdoor displays, refreshing as needed.

● Provided information to customers, answered general questions about care, planting directions and gave selection guidance.

Administrative Assistant Intern

University Of Maine At Augusta
09.1994 - 05.1998


● Supervised prospective students using computers for College Preparation Testing and proctored exams.

● Assessed needs and monitored student progress and managed files, specifically homework and tests.

● Greet students and other visitors in person and over the phone,

● Prepared room for teacher by setting up equipment and lab area for video classes.

● Tutored students in basic English, Math and History

● Gave tours reviewing programs, learning tracks and pre-requisites

● Helped new students identify appropriate classes

● Registered students for classes in school database

● Provided local resource information for students: mental health services, security referrals, transportation

Education

Associate of Science - General Studies

University of Maine At Augusta
Sanford, ME

No Degree - Assorted Digital Applications

National Digital Equity Center
Online In Maine

Associate of Science - Information And Library Science

University of Maine At Augusta
Online In Maine

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Able to work as a team and independently
  • Problem resolution
  • Relationship building
  • Complaint handling
  • Customer satisfaction measurement
  • Customer education
  • Retail store support

Timeline

Seasonal Lawn and Garden Associate

Walmart
04.2023 - 05.2023

Administrative Assistant Intern

University Of Maine At Augusta
09.1994 - 05.1998

Associate of Science - General Studies

University of Maine At Augusta

No Degree - Assorted Digital Applications

National Digital Equity Center

Associate of Science - Information And Library Science

University of Maine At Augusta
Patricia M Sargent