Scott Sharum
Garland
Summary
A high-energy, goal-oriented professional with a proven track record of achievement. Excels in team environments and effectively communicates goals, ideas, and concepts. A strong advocate for building a culture of trust and volunteerism, successfully forming teams based on these principles. Consistently delivers distinguished performance to customers and clients, with expertise in sales and operations gained through experience and training. Skilled in merchandising and marketing, contributing as both a team member and manager. Recognized for strong analytical abilities and thriving in multitasking situations. Demonstrates personal effectiveness by consistently exhibiting consistency, dependability, and accuracy in carrying out responsibilities to successful conclusions.
Overview
28
28
years of professional experience
Work History
Lawn & Garden / Seasonal Dept. Associate
Walmart
03.2019 - Current
- Assisted Team Lead with projects.
- Modified mod location and plans to increase product awareness to increase sales.
- Acting Team Lead when TL is off and on vacation.
- Handling large pallets of merchandise
- Customer service, including loading large and heavy merchandise for customers.
General Manager
Halloween City
08.2018 - 10.2018
- Took an empty building from nothing to a staffed and merchandised store
- Built and designed grids for merchandising and displays
- Laid out and modified the generic floor-plan for the space available
- Created eye-catching displays to draw customers into the store
- Performed interviews, hired, coached, promoted and terminated employees
- Planned and wrote scheduling for all associates
- Addressed and found solutions for all issues; customer, associate, corporate and maintenance
- On spot decision making and troubleshooting.
Merchandising Specialist / Assistant Manager
Party City
05.2017 - 10.2018
- Opening and closing store procedures, including cash drawer setup and preparing deposits
- Assigning and delegating tasks and zone assignments to associates
- Receiving and stocking merchandise in a speedy and organized manner
- Setting, designing mods and creating eye-catching sales displays
- Handling customer issues and ensuring they received exceptional customer service.
Wireless / Photo Lab and Camera Department Manager
Walmart
08.2006 - 08.2016
- Resolve customer complaints regarding problems with customer service quality, products and services provided
- Educate associates and customers on mobile service provider plans and devices, federal laws and policies of service providers and company
- Maintain knowledge of constantly changing devices, accessories and carrier plans in Wireless
- As well as all brands of camera's and photography accessory products
- Troubleshooting and performing minor repairs to mobile devices and camera's
- All services and products offered in Photo Lab
- Prepare work schedules and station arrangements for 15 employees, delegated and assisted in projects including resetting and customizing mods and floor-plans (Electronics, Wireless and Photo Lab)
- Design custom signage for events, promotions, products to draw attention and increase sales
- Maintain merchandise by ordering, stocking, performing on hand counts on sales floor and back room, verifying warehouse receiving reports and invoices, completing daily inventory logs and weekly audits on high-end merchandise.
Photo Lab Specialist
WAL-MART
03.2003 - 01.2005
- Resolve customer complaints regarding problems with customer service quality, products and services provided
- Process orders and products in an effective and timely manner
- Perform routine maintenance and standard repairs to equipment
- Increase sales by educating staff and customers on merchandise, products and services.
Lead Photo-Lab Specialist
WALGREEN'S
11.2001 - 03.2003
- Run and maintain photo-lab, stock general and consumable merchandise, cashier, customer service.
Furniture Lead / Stocker
OFFICE DEPOT
10.1998 - 09.2001
- Organize and maintain furniture department sales floor and back room, advise customers on purchases and layouts, process claims on damaged and returned merchandise, stock general merchandise.
Sales Floor Lead
OLD NAVY CLOTHING CO.
03.1997 - 10.1998
- Lead, assist and delegate assignments and projects to associates, confirm completion of tasks and projects, unloading merchandise from trucks, general customer service.
Education
None -
Photography, Graphic Design, Psychology, Advertising
University of North Texas, Denton09.2001
None -
Basics and Visual Arts
Richland Community Collage, Richardson06.1999
Diploma -
North Garland High School
Garland, TX06.1996
Skills
- Management of Personnel
- Time Management
- Judgment and Decision Making
- Social Perceptiveness
- Critical Thinking
- Learning Strategies
Affiliations
- Boy Scouts of America
- Demolay
Tools
- PLE Certified: Forklift, Scissor lift, Genie and Walkie Stacker
- Adobe Photoshop CS6
- Microsoft Office Suite
Volunteer Experience
- Cooks Children's Hospital, Dream The Cure Fundraiser & Car Show Event, 2015 & 2016
- Assistant Scout Master 1996-1999
Timeline
Lawn & Garden / Seasonal Dept. Associate
Walmart
03.2019 - Current
General Manager
Halloween City
08.2018 - 10.2018
Merchandising Specialist / Assistant Manager
Party City
05.2017 - 10.2018
Wireless / Photo Lab and Camera Department Manager
Walmart
08.2006 - 08.2016
Photo Lab Specialist
WAL-MART
03.2003 - 01.2005
Lead Photo-Lab Specialist
WALGREEN'S
11.2001 - 03.2003
Furniture Lead / Stocker
OFFICE DEPOT
10.1998 - 09.2001
Sales Floor Lead
OLD NAVY CLOTHING CO.
03.1997 - 10.1998
None -
Photography, Graphic Design, Psychology, Advertising
None -
Basics and Visual Arts
Diploma -
North Garland High School
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