Patricia Pena
Fairfield Marriott Inn & Suites
San Bernardino,California
1
Language
22
years of professional experience
Results-driven hospitality professional with extensive experience at Fairfield Marriott Inn & Suites. Expert in cleanliness standards and efficient multitasking, I successfully enhanced guest satisfaction through meticulous dining area organization and effective inventory management. Proven ability to train team members and implement sanitation practices, ensuring a safe and welcoming environment.
Work History
Housekeeping/ Breakfast Attendant
4 Years 2 Months- Prepared and served a variety of breakfast items to ensure guest satisfaction.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in inventory management, tracking supplies for timely restocking.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Trained new team members on operational procedures and customer service best practices.
House Cleaning
6 Months- Conducted thorough cleaning of residential properties, ensuring high standards of cleanliness and organization.
- Utilized industry-standard cleaning tools and products to maintain safety and efficiency in all tasks.
- Developed effective time management skills to complete multiple cleaning assignments within designated timelines.
- Trained new team members on cleaning procedures and best practices, fostering a collaborative work environment.
- Implemented inventory tracking system for cleaning supplies, reducing waste and optimizing resource allocation.
Prepared Foods Team Member Hospitality
3 Years 3 Months- Prepared high-quality food items according to established recipes and standards.
- Maintained cleanliness and organization of food preparation areas, ensuring compliance with safety regulations.
- Collaborated with team members to streamline food prep processes, enhancing efficiency in service delivery.
- Assisted in training new team members on food preparation techniques and safety protocols.
- Implemented best practices for food storage and handling, reducing waste and improving freshness of offerings.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Greeted customers with friendly demeanor to enhance positive guest experience.
Kitchen Helper
1 Year 4 Months- Maintained cleanliness of kitchen equipment and work areas, promoting a safe cooking environment.
- Supported chefs by organizing ingredients and supplies for efficient meal preparation.
- Operated dishwashing equipment, ensuring timely cleaning of utensils and kitchen tools.
- Cleaned and organized kitchen stations to promote team efficiency.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Assisted in food preparation and assembly, ensuring adherence to safety and hygiene standards.
Education
High School Diploma
Skills
Cleanliness standards
Efficient multitasking
Sanitation practices
Stocking
Languages
English
Native or Bilingual
Timeline
Housekeeping/ Breakfast Attendant
Fairfield Marriott Inn & Suites
08.2022 - CurrentRead More
House Cleaning
Fresh Start Cleaning Service
08.2020 - 02.2021Read More
Prepared Foods Team Member Hospitality
Culver's Restaurant
05.2008 - 08.2011Read More
Kitchen Helper
Western Assemblies Home
03.2005 - 07.2006Read More
Chaffey High School
High School Diploma
Read More