Patricia (Tricia) Galey
Magnolia,TX
Summary
I am a dedicated and hard-working employee and enjoy being a team player. Good customer service is something that I value highly as both a consumer and employee. My last place of employment demonstrates my history of dedication and my first place of employment shows the beginnings of my customer service history and good communication skills. An opportunity to utilize that history and those skills is much desired and would be greatly appreciated. Thank you for your consideration to be employed by your company.
Overview
26
26
years of professional experience
Work History
Office Administrative Assistant
Municipal Valve & Equipment
01.2005 - 03.2014
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created operation and maintenance manuals per project engineer's requirements.
- Tracked purchase orders from creation through delivery of products and provided updated status to the customers.
Mail Clerk at North Houston Distribution Center
U.S. Postal Service
08.1995 - 07.1998
- Processed and organized incoming and outgoing mail for distribution to appropriate route locations either by hand or machine.
Wait Staff Member
Pappas Seafood House
10.1987 - 04.1990
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new hires.
Education
High School Diploma -
Aldine Senior High School
Houston, TxSkills
- Customer service
- Teamwork and collaboration
- Professional and courteous
- Organizational Skills
- Positive Attitude
- Reliability
Timeline
Office Administrative Assistant
Municipal Valve & Equipment
01.2005 - 03.2014
Mail Clerk at North Houston Distribution Center
U.S. Postal Service
08.1995 - 07.1998
Wait Staff Member
Pappas Seafood House
10.1987 - 04.1990
High School Diploma -
Aldine Senior High School