Patricia (Trish) OMara

• Strong team performance resulted in recognition, team promotions and intern acceptance of permanent position commencing graduation.
• Deployed new technology and solutions to support strategy, address risks, and scale for growth. Condensed multiple solutions and retired a latent system in first 6 months.
• Strengthened audit culture, and stakeholder engagement—Team was invited to participate in technical design, UAT, new technology pilot, and knowledge showcase.
• Assisted in developing strategic plans to meet organization goals and objectives.
• Supported tier 1 portfolio projects & maintained positive relationships via clear communication.
• Met with stakeholders to address issues & implement solutions.

• Led a highly regarded team and program that leveraged industry-leading GRC solutions, consultants, and applications to safeguard customer data privacy and ranked #1 in Healthcare by JUST Capitol and CNBC.
• Developed strategies to improve operational efficiency, profitability, and reduce costs.
• Led innovative projects and forums that required creative solutions to problem-solving or UX.
• Participated in special projects with process improvements or system implementations.
• Provided performance indicators and management support to senior executives.
• Provided technical guidance on complex business issues related to compliance obligations, operations or strategy.
• Was awarded Employee of The Quarter in 2018 and promoted in 2017, 2020, & 2023.

• Managed a privacy program and workplan based on the Effective Compliance Program Elements per Federal Sentencing Guidelines.
• Coordinated a cross-functional Legal and Compliance digital review forum.
• Coordinated an awareness campaign of digital collateral, intranet articles, training or education.
• Ensured compliance with applicable laws, regulations, and industry standards.
• Key stakeholder in executing annual Enterprise Risk Assessments.
• Lead privacy and cross-functional operations supporting investigations and breach response.
• Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
• Managed ongoing privacy compliance of third party suppliers and Business Associates.
• Promoted to a Senior Compliance Manager.

• Supported a team of auditors performing risk-based, compliance, financial, delegate audits across multiple sites and products-About 800 client or regulator audits.
• Communicated with regulators on best practices and challenges from audits to drive protocols.
• Coordinated audit prep, cross-functional process improvements and resolved audit findings.
• Conducted reporting of audit activities, successes and challenges.
• Responsible for an annual master audit schedule, oversight of assigned audits and performance.
• Hired into Privacy Office by former peer and leadership.

Promoted to Client Audit Manager.

Promoted to an Associate Client Auditor.

Hired into Client Audit by a former leader.