Susan Tideswell
Sherrills Ford,USA
Summary
Dynamic events and communications professional with extensive experience hosting high-visibility events, managing end-to-end logistics, and facilitating polished engagements for senior executives and large, distributed teams. Known for confidently guiding the room, building strong relationships with venue and AV partners, and delivering seamless, high-touch experiences. Brings a strong background in event management, onboarding, instructional design, strategic communications, and leadership facilitation across Fortune 500 and federal clients. Known for delivering polished experiences across virtual, hybrid, and in-person environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Associate Manager
Accenture Federal Services
2022.04 - 2022.06
- Served as primary facilitator and host for large-scale virtual and in-person events, including the Agile Developer Conference for 500+ participants.
- Coordinated event logistics, AV needs, run-of-show, speaker prep, and attendee engagement activities that increased tool adoption by 35%.
- Directed communication, training, and engagement initiatives across national clean-energy and enterprise Agile programs.
- Facilitated polished two-day new-hire orientations for 30+ participants per session, achieving 95% satisfaction.
- Designed and sequenced eight eLearning courses, reducing training time by 40% and supporting 500+ staff.
- Developed user guides, job aids, video scripts, and multimedia content for system upgrades.
- Mentored junior team members, increasing team productivity by 30%.
Instructional Systems Designer
RenX Tech
2021.08 - 2022.04
- Supported enterprise-wide training, communication, and engagement initiatives for data services programs.
Human Resource Strategist
Deloitte
2019.01 - 2021.08
- Produced executive-level communications, guides, and briefing materials for 150+ senior leaders.
- Supported leadership engagement, succession planning, and organizational development initiatives.
- Enhanced SharePoint content by partnering with analytics and web teams.
Training Manager
Parsons Corporations
2017.11 - 2019.01
- Managed a cybersecurity training program for 1,200+ DoD personnel, ensuring a polished and consistent experience.
- Facilitated onboarding and leadership development programs for 50+ participants, improving retention by 15%.
- Standardized training processes by creating agendas, prerequisites, objectives, and evaluation surveys.
Instructional Designer & Training Facilitator
Booz Allen Hamilton
2004.05 - 2017.11
- Designed and facilitated large-scale training and engagement events for government clients.
- Facilitated 50+ train-the-trainer sessions, training 5,000+ users.
- Supported major technical forums and outreach events with 1,000+ attendees annually.
- Developed interactive multimedia learning solutions that reduced learning curves by 35%.
- Collaborated with graphics teams to produce executive-facing videos and storyboards.
- Overview videos, storyboards, and voiceover content.
Education
Bachelor of Science - Management Science & Information Technology
Virginia Polytechnic Institute & State University
BlacksburgSkills
- Event Management
- Program Planning
- Executive Engagement
- Onsite Hosting
- AV & Vendor Coordination
- Guest Experience
- Run-of-Show Management
- Communications & Training
- Strategic Communications
- Onboarding & Training Delivery
- Instructional Design
- E-Learning Development
- Change Management
- Collaboration & Delivery
- Stakeholder Engagement
- Multimedia Content Development
- Agenda & Program Management
- Cross-Functional Coordination
Certification
- Prosci Certified Change Practitioner
- Microlearning Certificate (ATD)
- Kirkpatrick Four Levels Evaluation Program
- Certificate e-Learning Specialist, (Langevin)
- Multimedia Certificate (George Mason University)
Timeline
Associate Manager
Accenture Federal Services
2022.04 - 2022.06
Instructional Systems Designer
RenX Tech
2021.08 - 2022.04
Human Resource Strategist
Deloitte
2019.01 - 2021.08
Training Manager
Parsons Corporations
2017.11 - 2019.01
Instructional Designer & Training Facilitator
Booz Allen Hamilton
2004.05 - 2017.11
Bachelor of Science - Management Science & Information Technology
Virginia Polytechnic Institute & State University
Additional Experience
Club Pilates – Pilates Instructor
Denver, NC | 10/2025 – Present
- Deliver group Pilates instruction, reinforcing strong communication and facilitation skills.
- Adapt cues to diverse learning styles while maintaining program standards and safety protocols.