PATRICK BARTON
Austin,TX
Summary
Personable and motivated IT technician with hands-on experience in hardware assembly, network configuration, and system troubleshooting across enterprise and clinical environments. A strong communicator who thrives in collaborative team settings and has a proven ability to de-escalate high-pressure situations while delivering reliable client support. Passionate about networking and eager to contribute technical expertise and customer-focused problem solving to an IT team while continuously expanding knowledge in modern network infrastructure and systems administration.
Overview
2
2
years of professional experience
Work History
Client Service Representative
Austin Veterinary Emergency and Specialty
Austin, USA
11.2024 - Current
- De-escalate high-tension situations with distressed pet owners, ensuring positive client experience
- Multitasking proficiency with multiple computer systems to locate information, document interactions, and initiate solutions
- Organize and catalog electronic medical records (EMRs) in cloud practice management software
Cabling Technician
Trillium Staffing / Elite Cable Systems
Austin, USA
06.2024 - 10.2024
- Installed and configured Quad Small Form-factor Pluggable (QSFP), fiber optic modules, and cabling for corporate general AI systems
- Assembled and tested high-performance servers for clients (e.g., Tesla), ensuring quality and attention to detail
- Conducted QA testing to ensure optimal system performance and troubleshoot issues
Education
High School Diploma -
Brevard High School
Brevard, NC05-2010
Skills
- Critical Thinking
- Customer Support
- Server Assembly
- QA Testing
- Fiber Optic Cable Routing
- Cable Management
- Virtual Private Network Configuration
- Virtual Machine Implementation
- Server Program Deployment
- Linux, Windows, MacOS Proficiency
- File System Management
- Record Keeping
Accomplishments
Designed, deployed, and maintained several server environments supporting remote backups, multiple virtual machines, Linux containers, for system optimization and maintenance.
Planned and implemented secure, high-performance networks using enterprise-grade equipment, ensuring stable connectivity and secure remote access.
Restored critical infrastructure for an emergency medical facility during an outage by troubleshooting and reconfiguring Software-Defined Wide Area Network systems in an effort to minimize operational downtime.
Diagnosed and repaired an IP phone system failure at an emergency medical facility, restoring communication systems without disrupting hospital operations.
Timeline
Client Service Representative
Austin Veterinary Emergency and Specialty
11.2024 - Current
Cabling Technician
Trillium Staffing / Elite Cable Systems
06.2024 - 10.2024
High School Diploma -
Brevard High School