PATRICK BASSHAM

• Developed indoor maps of 200+ buildings across Texas, Florida, and Iowa. Maps were produced for county school districts and universities.
• Led a project in Sumter County School District. Responsibilities included verifying customer-provided resources, coordinating with a project manager, disseminating information to a team of builders, establishing a project-specific indoor map development process, developing indoor maps, and performing quality control checks on the completed indoor maps.
• Maintained ALI, MSAG, and GIS databases for county governments and upgraded their public safety GIS data to support NENA Next Generation 9-1-1 standards. Some key tasks included updating geographic boundaries for emergency services (fire, law, EMS, etc.), maintaining a road centerline layer with accurate address ranges and emergency response information, and maintaining an accurate address point layer through creation, deletion, and modification of address points.
• Elected as GIS Innovation Champion for the Indoor Mapping department
• Software used: Scan2CAD, Airflow, ArcMap, ArcGIS Pro, ArcGIS Online, Adobe Acrobat, Microsoft Suite (Teams, SharePoint, Excel, Word, Outlook, OneNote)
• Started as a full-time, contracted employee on 10/30/23 and accepted an offer for a full-time, permanent role on 01/01/24

• Worked with a team to assist in a large-scale deployment and implementation of Epic Systems software at 3500+ workstations for Hamilton Health Care System (HHCS)

Individually completed performance and quality checks of hardware and software at 500+ workstations for several HHCS sites across northern Georgia

Configured and troubleshooted software and peripheral devices (e.g. Webcams, microphones, printers, mouses, keyboards, barcode readers, and card readers) for employee work stations

Performed help desk activities such as unlocking accounts and resetting passwords using Active Directory for HHCS employees undergoing Epic Systems training

• Designed fiber optic cable routes and manipulated attribute fields in feature classes according to specific program goals
• Performed primary and secondary review of address data for 1500+ census blocks across the United States
• Aided in the completion of PON cost sheets for proposed fiber optic builds
• Became acclimated with how geospatial services are structured, managed, and accessed in a corporate telecommunications environment

• Assisted Dr. Hossain with a research project focused on the development of a model to identify landslide susceptibility in different areas of Hamilton County, TN
• This project began in 2016 and currently consisted of an Excel spreadsheet with every known landslide occurrence in Hamilton County up to 2021, a Python data entry tool, a map depicting locations of past landslides, a map depicting landslide susceptibility across Hamilton County as a whole, and several other maps depicting variables that contribute to landslide occurrences such as slope, soil type, distance to drainage systems, underlying geologic formation, elevation, and land cover
• I combined all of these elements into an ArcGIS Online story map to encapsulate the work that had been done by myself, Dr. Hossain, and other student research assistants

• Gained more experience waiting tables, memorizing a menu, advertising and selling company-promoted beverages and meal specials
• Learned to balance taking orders in-person and over the phone, running food, cleaning and bussing tables, and taking care of many guests at one time
• Learned proper handling, cutting, cooking, grilling, boiling, and thawing methods for many different meats, fruits, and vegetables
• Gained experience following recipes and efficiently washing a high volume of dirty dishes
• Trained 30+ new employees across all three positions

• Only worked here for 3 months due to displacement from my dorm at UT Chattanooga because of the COVID-19 pandemic

• Gained experience waiting tables, memorizing a menu, advertising and selling company-promoted beverages and meal specials, refined my customer-service skills, and learned how sit-down restaurants generally operate and thrive
• Only worked here for 3 months because I moved to Chattanooga to attend college in August of 2019

• Gained experience working with a cash register and a digital menu system as well as taking orders and training new crew members
• Exceptional customer-service skills crafted through 22 months of experience in a fast-paced, fast-food environment