Patrick Beavers
Seneca Falls,NY
Summary
Reliable employee seeking Flight Attendant position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Pragmatic Occupational Health and Safety Specialist skilled in conducting efficient and effective safety audits. Natural leader works exceptionally well in both independent and team-centered roles.
Overview
11
11
years of professional experience
Work History
Safety Coordinator/Delivery Driver
GPC NAPA Autoparts
Geneva, NY
07.2021 - Current
- Responded to any emergencies as instructed and with utmost efficiency.
- Provided instructions to staffers during fire drills and emergency evacuations.
- Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
Customer Service Specialist
Walmart
Geneva, NY
11.2018 - 07.2021
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Crew Leader
Mcdonalds
Ovid, NY
02.2017 - 11.2018
- Communicated effectively with upper management, team members and customers to keep everyone informed.
- Worked in team environment to maintain high levels of productivity.
- Provided first class customer service to meet deadlines with guaranteed satisfaction.
Customer Service Representative
Tops Friendly Markets
Waterloo, NY
07.2011 - 12.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
Education
Certificate - Air Transportation
Academy Pacific Travel College
Los Angeles, CA03.1989
High School Diploma -
Newark Valley Senior High School
Newark Valley, NY06.1986
Skills
- Emergency Situations
- Safety Inspections
- Customer Inquiries
- Judgment and Decision-Making
- Customer Satisfaction
- Transportation Safety
Timeline
Safety Coordinator/Delivery Driver
GPC NAPA Autoparts
07.2021 - Current
Customer Service Specialist
Walmart
11.2018 - 07.2021
Crew Leader
Mcdonalds
02.2017 - 11.2018
Customer Service Representative
Tops Friendly Markets
07.2011 - 12.2016
Certificate - Air Transportation
Academy Pacific Travel College
High School Diploma -
Newark Valley Senior High School
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