Patrick Benoit
Bridgeport
Summary
Cybersecurity professional specializing in Vulnerability and Risk Management, with a proven track record of identifying security weaknesses, conducting thorough risk assessments, and implementing effective remediation strategies. Expertise in reducing security risks and enhancing compliance with established frameworks such as NIST and ISO 27001. Over 5 years of experience utilizing tools like ServiceNow and Qualys to optimize security incident response and manage a portfolio of more than 1,000 vulnerabilities. Committed to fostering a secure environment through proactive risk management and continuous improvement in cybersecurity practices.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Consultant Vulnerability Management Analyst
TranSigma Consulting LLC
01.2019 - 04.2026
- Utilized ServiceNow Vulnerability Response for incident response and ticketing, managing over 100 security incidents and optimizing asset management workflows.
- Utilized Qualys for vulnerability assessments, identifying critical threats and providing actionable recommendations to enhance security.
- Analyzed vulnerability scan results, assessing 50+ risks for severity and impact, and coordinated with IT teams to prioritize remediation measures.
- Generated accurate and concise vulnerability assessment reports, including metrics on risk, vulnerability exposure and remediation progress.
- Managed over 100 security vulnerabilities across corporate applications, collaborating with system owners to mitigate risks and implement effective remediation strategies.
- Identified and prioritized critical security vulnerabilities using CVSS scoring.
- Implemented performance metrics to monitor progress and refine strategies for continuous improvement.
- Identified key areas in need of improvement and implemented plans to rectify issues.
Revenue Analyst
Cornel Scott Hill
New Haven, CT
03.2017 - 01.2019
- Analyzed claims for accuracy and completeness to ensure compliance with company policies.
- Conducted audits of claims files to identify discrepancies and recommend corrective actions.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Followed up with customers on unresolved issues.
- Collaborated with cross-functional teams to optimize claims handling procedures, resulting in improved productivity.
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Analyzed claim documents to ensure accuracy and compliance, mitigating risk of financial loss.
Revenue Analyst
Restorix Health
03.2015 - 04.2017
- Managed invoicing for 10+ hospitals weekly, reconciled billing records, and conducted quality control checks to ensure accurate financial reporting.
- Analyzed revenue trends to identify growth opportunities and optimize pricing strategies.
- Identified potential risks to achieving revenue targets by proactively monitoring industry developments such as regulatory changes or emerging competitors.
- Mentored junior analysts, providing guidance on best practices and fostering a collaborative environment to ensure team success.
- Created and maintained precise and accurate models, charts and reports.
- Generated comprehensive reports on portfolio performance and risk assessment.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
Tricare Provider Representative
UnitedHealthcare
01.2014 - 01.2015
- Established and managed Military and Veterans healthcare contracts, overseeing billing setup and database loading for 15,000+ eligible beneficiaries.
- Reconciled over 300 operational transactions monthly, verified provider credentials, and audited data loading processes for improved data accuracy.
- Facilitated communication between providers and UnitedHealthcare regarding policy updates and operational changes.
- Analyzed provider performance metrics to identify trends and recommend process improvements for efficiency.
- Implemented quality assurance measures to ensure accuracy in claims processing and reduce discrepancies.
- Reduced claims processing time by closely monitoring billing accuracy and promptly addressing discrepancies.
- Enhanced provider satisfaction by promptly addressing concerns and offering timely resolutions.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded proactively and positively to rapid change.
- Identified and resolved discrepancies and errors in customer accounts.
- Investigated and resolved accounting, service and delivery concerns.
Claims Reimbursement Specialist / EPIC Resolute Hospital Billing Commercial Trainer
Greenwich Hospital
01.2005 - 01.2013
- Led training sessions on Epic Resolute Hospital Billing and Prelude for 5 hospitals, focusing on managing claim edits and credit balances, which improved billing accuracy.
- Managed billing and reimbursement for 30+ alpha accounts, collaborating with Coding and Case Management teams to ensure prompt payment resolution.
- Processed and followed up on 100+ Medicaid and Medicare claims weekly, utilizing ICD-9 and CPT/HCPCS codes to improve approval rates.
- Processed insurance verifications for 1000+ patients monthly, reported coverage changes, and resolved billing inquiries, enhancing patient satisfaction.
- Analyzed claims for accuracy and compliance with hospital policies and regulations.
- Collaborated with healthcare providers to resolve billing discrepancies and ensure timely reimbursements.
- Monitored claim status and followed up with payers to expedite payment resolutions.
- Improved claim reimbursement processing times by streamlining workflows and implementing efficient documentation practices.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Evaluated and settled complex insurance claims in strict timeframes.
- Verified client information by analyzing existing evidence on file.
- Calculated adjustments, premiums and refunds.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Determined appropriateness of payers to protect organization and minimize risk.
Education
Bachelor of Science - Cybersecurity
Charter Oak State College
New Britain, CT05-2017
Some College - No Degree
Fairfield University
Fairfield, CT05-2014
Associate of Science - General Engineering
Housatonic Community College
Bridgeport, CT05-2014
Skills
- Good understanding the networking process and security (OSI Model & TCI/IP, TCP & UDP), Firewall, IPS & IDS, DMZ, Defense in depth, Wireshark and more
- Incident handling & risk management
- Proven analytical skills and ability to function well under pressure and display a high level of competence in a rapidly evolving work environment
- Good Knowledge on HIPAA law and compliance, SOX, PCI DSS & more
- Proficient in MS Office Suite, Excel, Word and Power Point
- Ability to speak French & Creole
Accomplishments
- Staff Training - Trained staff on EPIC software for integration at Greenwich Hospital.
- Responsible for the media team at my church Shekinah Worship Center providing the livestreams to many different channels.
Certification
- CISSP in Process
- Security + Certified
Languages
French
Full Professional
Timeline
Senior Consultant Vulnerability Management Analyst
TranSigma Consulting LLC
01.2019 - 04.2026
Revenue Analyst
Cornel Scott Hill
03.2017 - 01.2019
Revenue Analyst
Restorix Health
03.2015 - 04.2017
Tricare Provider Representative
UnitedHealthcare
01.2014 - 01.2015
Claims Reimbursement Specialist / EPIC Resolute Hospital Billing Commercial Trainer
Greenwich Hospital
01.2005 - 01.2013
Associate of Science - General Engineering
Housatonic Community College
Bachelor of Science - Cybersecurity
Charter Oak State College
Some College - No Degree
Fairfield University