Patrick Burckhard
Grand Forks,ND
Summary
Skilled in equipment maintenance and customer service, I excel in environments requiring attention to detail and workplace safety. At USAF, I led efforts in enhancing equipment functionality, achieving a significant reduction in downtime. My proactive approach and ability to foster positive vendor relationships have consistently improved operational efficiency and customer satisfaction.
Overview
39
39
years of professional experience
Work History
Team Member
Planet Fitness
Grand Forks, ND
02.2024 - Current
- Performed opening and closing duties such as restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
- Developed positive customer relationships through friendly greeting and excellent service.
Service Technician
Garden Hut
Grand Forks
07.2021 - 07.2023
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
Parts Manager
Andy’s Harley Davidson
Grand Forks, N.Dak.
05.2019 - 07.2021
- Developed and maintained positive working relationships with vendors.
- Organized and monitored inventory levels of parts, tools, and
- Maintained records of all orders placed, received, and shipped.
- Resolved customer inquiries related to part availability or quality issues.
- Monitored stock levels regularly to avoid backorders or shortages.
- Collaborated with other departments to ensure timely deliveries.
Aerospace Ground Equipment Technician
USAF
Edwards, CA
05.1985 - 11.1995
- Troubleshooted, repaired and maintained a variety of aircraft ground support equipment.
- Conducted inspections on all GSE to ensure proper functionality prior to use.
- Performed routine maintenance and calibration of specialized tools and equipment.
- Provided technical guidance and assistance to subordinate personnel in the repair and operation of GSE.
- Ensured compliance with established safety procedures for the operation of GSE.
Education
High School Diploma -
Red River High School
Grand Forks, ND05-1983
Some College (No Degree) - AGE/GSE (Electronics, Hydraulics, Mechanics)
Community College of USAF
San Antonio, TXSkills
- Customer Service
- Workplace Safety
- Equipment Operation
- Cleaning
- Technical Support
- Equipment Maintenance
- Quality Inspections
- Facility Cleaning
- Attention to Detail
Timeline
Team Member
Planet Fitness
02.2024 - Current
Service Technician
Garden Hut
07.2021 - 07.2023
Parts Manager
Andy’s Harley Davidson
05.2019 - 07.2021
Aerospace Ground Equipment Technician
USAF
05.1985 - 11.1995
High School Diploma -
Red River High School
Some College (No Degree) - AGE/GSE (Electronics, Hydraulics, Mechanics)
Community College of USAF