Patrick Cazeau
Phoenix,Az
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
EKG Technician
Valleywise Health
03.2024 - Current
- Setting up and maintaining EKG equipment, performing cardiovascular tests, identifying heart conditions
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
Travel EKG Monitor Technician
Dignity Health St. Joseph's Hospital
04.2023 - 03.2024
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Reduced response time for critical events with vigilant monitoring of cardiac rhythms and alerts.
- Collaborated with healthcare team to maintain quality patient care.
Travel EKG Monitor Technician
Hospital of cook county
09.2022 - 04.2023
- Demonstrated strong attention to detail while analyzing complex waveform patterns for abnormalities or changes in patient condition.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
Lead Cardiac Monitor Technician
UF Shands Hospital
03.2019 - 09.2022
- Monitor, interpret and record the patient's EKG rhythm every 2 hours
- Remain alert to changes in patient condition and report all changes in heart rate/ rhythm to the nurse
- Serve as the unit desk support by managing the nurse call system needs, answering telephones, stocking supplies/equipment, filing and ensuring a clean and uncluttered environment of care
- Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
- Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
Customer Service Representative
Aramark Classic Fare Catering
08.2017 - 02.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Performed event coordination for larger parties and gatherings.
Account Executive
Teleperformance
08.2015 - 06.2017
- Provide customer service, helping in several issues such as connectivity, troubleshooting, billing, questions, and concerns, also assisting in sales Microsoft product.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Account Executive
Next Step Marketing
06.2015 - 08.2015
- Create and follow up on strong leads to convert them into business-giving clientele
- Provide information regarding pricing and payment options for clients looking for timeshare properties
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Assistant
Center for Molecular Biology and Biotechnology
05.2012 - 07.2013
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Bachelor of Arts - Business Administration
University Of Florida
Gainesville, FL05.2022
Some College (No Degree) -
Los Angeles Valley College
Los Angeles, CAHigh School Diploma -
Boca Raton Community High School
Boca Raton, FL05.2013
Skills
- Patient Communication
- Adaptability and Flexibility
- Client Relationship Building
- Customer Service
- Attention to Detail
- Customer Relationship Management (CRM)
- Sales proficiency
- Teamwork and Collaboration
- Time Management
- Strong negotiation skills
Timeline
EKG Technician
Valleywise Health
03.2024 - Current
Travel EKG Monitor Technician
Dignity Health St. Joseph's Hospital
04.2023 - 03.2024
Travel EKG Monitor Technician
Hospital of cook county
09.2022 - 04.2023
Lead Cardiac Monitor Technician
UF Shands Hospital
03.2019 - 09.2022
Customer Service Representative
Aramark Classic Fare Catering
08.2017 - 02.2019
Account Executive
Teleperformance
08.2015 - 06.2017
Account Executive
Next Step Marketing
06.2015 - 08.2015
Assistant
Center for Molecular Biology and Biotechnology
05.2012 - 07.2013
Bachelor of Arts - Business Administration
University Of Florida
Some College (No Degree) -
Los Angeles Valley College
High School Diploma -
Boca Raton Community High School
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