Patrick Connelley
Harwich,MA
Summary
Dynamic General Manager with a proven track record at The Port Restaurant, excelling in guest relationships and staff leadership. Excersizing calm decision-making in high-pressure situations, optimizing operations and enhancing service quality through effective training and sales strategies.
Overview
8
8
years of professional experience
Work History
General Manager of Food Service
The Port Restaurant
05.2020 - 10.2025
- Oversaw daily operations to ensure exceptional customer service and operational efficiency.
- Developed and implemented marketing initiatives to enhance restaurant visibility and attract new customers.
- Managed inventory orders & facilitated positive relationships with liquor reps.
- Led training programs for staff to elevate service standards and maintain consistency in service quality.
- Managed relationships with local agencies such as police & fire, board of health etc.
Lead Bartender
Ember Coal Fire Pizza & Wings
04.2018 - 10.2025
- Supervised bar operations, ensuring efficient workflow and high-quality service.
- Trained and mentored staff on cocktail preparation and customer service excellence.
- Developed seasonal drink menus, enhancing customer satisfaction and engagement.
- Managed inventory control, optimizing stock levels to reduce waste and costs.
Education
No Degree -
Suffolk University
Boston, Massachusetts, MAHigh School Diploma -
New Hampton School
New Hampton, NH05-2019
Skills
- Guest relationship management
- Calm and decisive in high stress environment
- Sales & upselling
- Staff leadership
- Marketing and promotions
Timeline
General Manager of Food Service
The Port Restaurant
05.2020 - 10.2025
Lead Bartender
Ember Coal Fire Pizza & Wings
04.2018 - 10.2025
No Degree -
Suffolk University
High School Diploma -
New Hampton School