Patrick Corcoran
Seattle,WA
Summary
Efficient Revenue Cycle Coordinator highly skilled in procedure optimization and revenue metrics analysis to increase financial performance. Aiming to utilize five years of account monitoring to drive profit and contribute immediate value.
Overview
14
14
years of professional experience
Work History
Revenue Cycle Coordinator
Seattle Children's Hospital
11.2019 - Current
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Patient Health Navigator
Seattle Children's Hospital
07.2010 - 11.2019
- Greeted patients and families upon arrival, offered assistance, and answered questions to build rapport.
- Delivered exceptional service through effective communication and active listening to guests'' needs.
- Streamlined communication between patients and healthcare providers for enhanced care coordination and timely treatment.
- Increased patient engagement by developing culturally sensitive educational materials and outreach initiatives.
- Trained new employees on effective patient navigation techniques, ensuring continuity of care across the organization.
- Fostered strong relationships with local service organizations to expand available resources for patient referrals.
- Supported patients in managing their mental and emotional well-being through active listening, empathy, and appropriate referrals to specialized care providers.
- Served as an advocate for vulnerable populations within the healthcare system, addressing disparities in access to care and treatment outcomes.
Education
Bachelor of Arts - Design
Lake Washington Institute of Technology
Skills
- ICD-10 Proficiency
- HIPAA Regulations
- Healthcare compliance
- Denial Management
- Medicaid knowledge
- Data Analytics
- Medical Coding
- Revenue Enhancements
- Community Resources
- Medical Terminology
- Cultural Competency
- Calm and Effective Under Pressure
References
Tizzy Bennett, Former Director Of External Affairs, Seattle Children's Hospital, (206) 856-4348, elizabeth.bennett@seattlechildrens.org
Timeline
Revenue Cycle Coordinator
Seattle Children's Hospital
11.2019 - Current
Patient Health Navigator
Seattle Children's Hospital
07.2010 - 11.2019
Bachelor of Arts - Design
Lake Washington Institute of Technology
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