Patrick Cummins

Experienced Security Technician with a solid background in troubleshooting and technical support. Proven ability to manage workflows, deliver quality results in diverse environments and maintain a positive attitude while doing so.

As a current Field Service Specialist for Amarok, I understand how difficult troubleshooting can be. Being in those particular scenarios inadvertently made me form concrete memories on how to properly troubleshoot specific issues. I enjoy helping people through those moments and helping them discover the "smoking gun" to the problem they have been dealing with. Eventually, my name and my ability to help others spread rather quickly to the point where I had a select group of technicians contacting me regularly requesting assistance. Not just technicians, even project managers and sales representatives were reaching out seeking guidance on upcoming installations. Achieving this award definitely was a major accomplishment in my career here at Amarok and I believe that it is an accurate reflection of my dedication to this company and the people within it.