Experienced Maintenance Scheduler adept at overseeing preventive maintenance for a wide range of Texas locations. Skilled in managing mechanics and coordinating repairs to ensure timely completion. Exceptional communication skills in liaising with customers and sales representatives to provide accurate deadlines. Proficient in opening and closing work orders and preparing estimates for clients.
Overview
5
5
years of professional experience
Work History
Product Service Manager
Kirby Smith
Waco, TX
06.2023 - 08.2024
Contacting customers to set up services and give accurate updates on the status of their unit
Resolved conflicts between employees by providing guidance on company policies and procedures.
Established processes to ensure efficient workflow throughout the organization.
Provided leadership during times of organizational change or crisis situations.
Ensured compliance with industry regulations and company policies.
Conducted performance reviews for team members.
Coached, mentored and trained team members in order to improve their job performance.
Created monthly reports for senior management summarizing operational performance metrics.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Lube Technician
Kirby Smith
Waco, TX
02.2022 - 06.2023
Demonstrated excellent problem solving skills when dealing with difficult situations.
Recognized safety hazards while working with tools and machinery in order to avoid injury or property damage.
Organized and oversaw service scheduling for client units
Managed driving responsibilities for more than 10 hours per day
Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
Diagnosed engine problems by performing visual inspections, listening for unusual noises or checking warning lights on the dashboard.
Maintained records of all work performed according to company guidelines.
Disposed of used oil containers in accordance with local regulations.
Educated customers about preventive maintenance services available to them.
Followed all safety protocols related to handling hazardous materials such as oils, fuels and cleaning agents.
Lube Technician/Operator
Arcosa
Little River Academy, CA, TX
07.2019 - 02.2022
Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
Managed multiple tasks simultaneously while maintaining attention to detail.
Maintained cleanliness of work area and equipment in accordance with safety regulations.
Performed routine maintenance on equipment to ensure optimal performance.
Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
Inspected finished products to verify conformity to quality standards.
Learned and followed safety and emergency procedures.
Maintained production and quality documentation.
Collaborated with coworkers to perform projects quickly and meet business goals.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.