Patrick Dempsey

• Focus: OSP, Aerial, Underground Custom Dark Fiber networks, Lit fiber to SMB, Enterprise, and Carriers
• Member of the Fiber Network Alliance
• We provided Small Cell connectivity to the world’s largest wireless carrier, inside plant to municipalities, Enterprise, and SMB accounts
• My last 2 years have been focused on Cyber Security, Intelligence, and data analytics
• I have been presenting Cynet, PMP, DUO, for my cyber stack and Equitus for intelligence and data analytics
• Recruited the CSO and collaborated with him to build our product solutions suite, Security Operating Center, and a global 3rd party agent channel to market our services.

• Focus: Work with my client’s C Staff to improve the overall efficiency of their business
• Contracted with the Federal Emergency Management agency (FEMA) 600 seat call center in Buffalo, New York to access their technology, security, and operational readiness
• Built a training regimen for recruiting division of the FEMA Disaster Recovery center
• Worked with Ralston College in Savannah, Georgia to supply intelligence on sentiment of the local community
• Also served as the college’s Security officer to develop cyber and physical security postures.

• Focus: Managed 3 markets for Hargray Communications in Macon, Valdosta, and Lake Oconee Georgia
• Spent 16 months as a Road warrior to build and sell fiber backbone in all three markets.
• Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
• Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
• Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
• Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
• Implemented innovative sales strategies that successfully penetrated new markets, boosting regional brand recognition.
• Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
• Executed successful marketing campaigns to generate new business and expand customer base.
• Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings.

• Focus: Focused on the successful infrastructure build out of multiple remote call center facilities that housed a total of 1,100 agents for Enhanced Recovery Corporation
• Reported directly to the CEO to find better solutions and relationships that lead to improving efficiencies across the breadth of the company
• Served as SVP of Suncorp which was another subsidiary of ERC that provided turnkey facilities management of the companies 3 facilities as well as our portfolio of rental properties.

• Worked within the construct of a public company to develop the business through organic growth and strategic acquisitions
• Worked with our Public Relations Company to time press releases to drive the OTC value from .03 per share to .57 per share within the first year of employment
• Responsible for developing a multi-channel approach to sell Bellsouth UNI-P, IP connections and frame relay data service
• Responsible for 3 offices in Florida with 23 direct salespeople while building the agent channel; these 2 channels accounted for 75% of the revenue of our B-to-B sales
• Built out the MDU channel by successfully closing and installing 45 Tax assisted apartment complexes in the Florida Market
• Negotiated with all our carrier partners to manage the growth coming from agent sales along with keeping our carrier contracts simple and manageable.

• My main responsibility was to successfully present complex data and voice applications to major accounts in the Southeast United States
• Promoted to a MAM in the Jacksonville market, 141% of quota while employed at MCI
• Attended top producer’s clubs’ events while employed at MCI

• Worked as Quality Assurance Evaluator for a total of $ 878,000,000.00 in government contracts while stationed at Mayport Naval Station, Florida
• These contracts included indefinite quantity maintenance for base housing, managing the base opacity monitoring system, Pier restoration contracts, Hazardous waste removal from the Sup-ships building, new construction, Fleet maintenance, Submarine equipment change outs, small purchase contracts, sole source contracts, value engineering specs in the contracts, negotiation of all change orders, interfaced with the base engineering teams to establish draw down dates
• My day-to-day efforts impacted the overall operations of various commands on the bases
• I reported to many Officers in Charge at the various commands and had to manage expectations that were both my superiors in rank while making sure they understood there were unforeseen conditions that impacted our effort to bring the various projects to completion on time and within budget.

Spent 1 year attending Jamestown Community College before I enlisted in the Navy Seabees. Attended A School and then continued my education by taking night classes. I spent 4 years in a Seabee Battalion where I was able to travel to Europe, Japan, and Puerto Rico. I learned much about the people's culture in each of those countries. I worked as a in country buyer of materials and equipment while stationed in Sigonella, Sicily. I interfaced with local suppliers and had to learn to speak Italian during my time in Country.