Patrick Doksa
Brockway,PA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Restaurant Owner
The Flight Deck Restaurant
Reynoldsville, PA
03.2000 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
- Developed menus that featured local ingredients while meeting customer demands.
- Developed successful marketing plans to increase sales and profits while managing costs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Negotiated contracts with vendors for food, equipment and supplies.
- Optimized profits by controlling food, beverage and labor costs.
- Trained new employees to perform duties.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Ensured compliance with health codes, safety regulations, and other applicable laws.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Assisted staff by serving food and beverages or bussing tables.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Planned and executed special events hosted at the restaurant such as wine tastings and live music performances .
- Coordinated catering services when requested by customers .
HVAC Technician
Systems Refrigeration
DuBois, PA
03.2002 - 07.2015
- !1rRepaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
- Tested pipe, tubing joints, and connections for leaks.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
- Refrigerant certification
Pilot (Captain)
Barber Aviation
Brookville, PA
01.1997 - 01.2006
- Kept close eye on passengers and met all needs with care to promote satisfaction and repeat business.
- Analyzed engine operation, fuel consumption, and aircraft systems to promote optimal performance.
- Ensured that all passengers were safely secured in their seats prior to takeoff and monitored the cabin during flight.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Coordinated with air traffic control personnel for clearance into restricted airspace if required for a particular mission.
- Attended training sessions related to new technology or procedures associated with aviation industry.
- Communicated with control towers for takeoff clearances, arrival instructions and other information using radio equipment.
- Assessed potential hazards before each flight such as turbulence, icing or severe storms.
- Managed emergency situations such as engine failure or medical emergencies on board the plane.
- Monitored weather conditions and adjusted altitude or route as necessary.
- Conducted pre-flight inspections of aircrafts' engines, fuel systems, instruments and other critical components.
- Demonstrated knowledge of Federal Aviation Administration rules and regulations governing commercial pilots.
- Adhered to federal regulations regarding maximum flying hours per day, week, month as well as safety protocols.
- Determined courses and schedules and evaluated weather conditions to promote safety of crew and passengers.
Assistant Store Manager
Walmart Stores,INC
Du Bois, PA
02.1993 - 06.1996
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Organized weekly meetings with department heads to review progress on key objectives.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Coordinated with vendors to secure product availability at competitive prices.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Coached and developed store associates through formal and informal interactions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
Level IV Field Service Manager
Exponential Power
106 Industrial Park Road, Brookvile, PA
12.2020 - NA
- 1
- Implemented quality control measures to uphold company standards.
- Coordinated with vendors to provide timely repair services to customers.
- Investigated customer complaints related to quality control issues in the field.
- Established staff schedules and assignments based on needs and equipment availability.
- Organized, directed, supervised and evaluated the work of assigned personnel.
- Increased productivity of field technicians by accurately delegating tasks to many employees.
- Worked closely with engineering teams to design new products based on customer feedback from the field.
- Provided ongoing support to customers during installation process ensuring proper use of equipment being serviced.
- Conducted performance reviews of all assigned personnel and provided feedback on areas needing improvement or additional training.
- Coordinated installation and technical support of equipment.
- Delegated work to staff, setting priorities and goals.
- Utilized problem solving techniques to identify root causes of technical issues encountered in the field.
- Managed daily activities of field service technicians by assigning tasks, monitoring progress and providing guidance when necessary.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Associate of Science - Professional Piloting
Community College of Beaver County
Monaca, PA05-1989
Skills
- Inventory management
- Performance evaluation
- Cost control
- Vendor negotiation
- Customer satisfaction
- Event planning
- Technical troubleshooting
- Quality assurance
- Project coordination
- Regulatory compliance
- Time management
- Building upkeep
- Financial planning
- Labor cost controls
- Small business operations
- Employee scheduling
- POS system operation
- Health and safety regulations
- Teamwork
- Problem-solving
- Organizational skills
- Leadership
- Decision-making
- Labor and overhead cost estimation
Affiliations
- Hunting
- Fishing
- Cooking
Accomplishments
- Numerous customer commendation while at Elite and Exponential Power
- Eagle award at Elite Communications
Certification
- Commercial/Instrument Pilots Rating
- Flight Instructor/Instrument Instructor
- Refrigerant Certification
- Level IV Lead Telecom Tech
References
References available upon request.
Timeline
Level IV Field Service Manager
Exponential Power
12.2020 - NA
HVAC Technician
Systems Refrigeration
03.2002 - 07.2015
Restaurant Owner
The Flight Deck Restaurant
03.2000 - Current
Pilot (Captain)
Barber Aviation
01.1997 - 01.2006
Assistant Store Manager
Walmart Stores,INC
02.1993 - 06.1996
Associate of Science - Professional Piloting
Community College of Beaver County