Patrick Donoghue
Bowling Green,KY
Summary
Active Public Awareness and Damage Prevention Manager with comprehensive experience in stakeholder engagement, safety education, and legislative advocacy. Skilled in strategic planning, team leadership, and customer service, ensuring high-quality outcomes. Brings a strong background in law enforcement, classroom management, and efficient delivery operations. Has vast experience working with diverse populations to resolve conflicts, reach agreements, and establish rapport.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Public Awareness and Damage Prevention Manager
Kentucky 811
06.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by maintaining open lines of communication and ensuring high-quality service.
- Established and nurtured relationships with a diverse range of stakeholders, including member utilities, non-member utilities, associations, contractors, and other community members.
- Provide education and outreach throughout the Commonwealth of Kentucky to promote safety while reducing damages, costs, and delays.
- Work with legislators to advocate for legislative changes in the law.
- Public awareness and marketing.
High School Substitute Teacher
Bowling Green Independent School District
08.2022 - 05.2023
- Implemented lesson plans in coordination with other teachers.
- Enforced school rules and classroom discipline to ensure an effective student learning environment.
- Developed rapport with students through appropriate communication to facilitate cooperation and create a positive learning environment.
Delivery Driver, Seasonal
UPS
11.2022 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Police Officer
Bowling Green Police Department
02.2005 - 06.2022
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Maintained numerous instructor certifications as a training officer for the agency's professional standards division.
- Testified effectively in court, contributing to successful prosecutions of offenders.
Education
Bachelor of Science - Criminal Justice - Law Enforcement Management
University of The Cumberlands
Williamsburg, KY05.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Marketing
- Negotiation
- Teamwork and Collaboration
- Customer Service
- Decision-Making
Additional Information
- NUCA of Kentucky Board Member
- Volunteer speaker for Junior Achievement of South Central Kentucky
- An usher and member of the security team at church.
Certification
Dale Carnegie Course (Program Completion on Oct. 18, 2024).
Timeline
Public Awareness and Damage Prevention Manager
Kentucky 811
06.2023 - Current
Delivery Driver, Seasonal
UPS
11.2022 - 01.2023
High School Substitute Teacher
Bowling Green Independent School District
08.2022 - 05.2023
Police Officer
Bowling Green Police Department
02.2005 - 06.2022
Bachelor of Science - Criminal Justice - Law Enforcement Management
University of The Cumberlands
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