Patrick Ellis
Kirkland,WA
Summary
Knowledgeable about escrow processes and adapts to new information quickly. Strong contributor to team and business success. Excellent written and verbal communication strengths with organized and proactive nature. Experienced in collecting, evaluating and arranging materials to support the escrow process. Systematic and thorough with top strengths in multitasking and problem solving. Bringing 23 years of experience in related positions. Skilled at performing research and managing requests, as well as gathering information, setting up accounts and putting together statements. Superior work ethic with firm grasp of related processes and drive to satisfy all client needs. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Escrow Assistant
Elite Escrow, Inc.
Bellevue, WA
01.2001 - 12.2024
- Assisted customers with the escrow process, including answering questions and providing documentation.
- Reviewed title reports to ensure accuracy of information before closing.
- Processed payments from buyers and sellers in a timely manner.
- Maintained accurate records of all escrow accounts and transactions.
- Resolved issues related to escrow accounts by communicating with customers and lenders.
- Coordinated with attorneys, lenders, buyers, sellers, title companies, appraisers, insurance agents, surveyors and others involved in the transaction.
- Verified funds received were sufficient to cover closing costs prior to closing date.
- Provided customer service through phone calls or emails promptly and professionally.
- Drafted settlement statements for review by both parties prior to closing.
- Collaborated with team members to ensure all aspects of an escrow are completed accurately.
- Acted as liaison between title companies, lenders and buyers and sellers throughout the escrow process.
- Notarized documents when necessary during the course of a transaction.
- Ordered demands, HOA statements, evidence of insurance and other required documents.
- Facilitated clear and effective communication between brokers, borrowers and lenders.
- Put together closing statements for buyer and seller review.
- Managed master calendar of signings and organized related paperwork.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Answered customer questions to maintain high satisfaction levels.
- Verified ownership, transaction information and dividend distribution instructions to conform with governmental regulations.
Escrow Assistant
Professional Escrow
Renton, WA
01.2024 - 03.2024
- Assisted customers with the escrow process, including answering questions, providing documentation and signing and notarizing customer's loan documents.
- Reviewed title reports to ensure accuracy of information before closing. Ordering payoffs and any other documents needed to clear title.
- Processed payments from buyers and sellers in a timely manner.
- Maintained accurate records of all escrow accounts and transactions.
- Resolved issues related to escrow accounts by communicating with customers and lenders.
- Coordinated with attorneys, lenders, buyers, sellers, title companies, appraisers, insurance agents, surveyors and others involved in the transaction.
- Verified funds received were sufficient to cover closing costs prior to closing date.
- Provided customer service through phone calls or emails promptly and professionally.
- Drafted settlement statements for review by both parties prior to closing.
- Collaborated with team members to ensure all aspects of an escrow are completed accurately.
- Acted as liaison between title companies, lenders and buyers and sellers throughout the escrow process.
- Monitored progress of each transaction from beginning to end ensuring timely completion.
Education
Some College (No Degree) - Undeclared
Washinton State University
Pullman, WASkills
- Title management
- Property Research
- Accounting Procedures
- Document Review
- Signing customers and notarizing loan documents
Timeline
Escrow Assistant
Professional Escrow
01.2024 - 03.2024
Escrow Assistant
Elite Escrow, Inc.
01.2001 - 12.2024
Some College (No Degree) - Undeclared
Washinton State University
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