Patrick F. Colacicco
Montgomery,NY
Summary
Hospitality operations and beverage leader with 20+ years of experience across full-service and fine-dining restaurants in New York and the Hudson Velley.Experienced in front-of-house leadership, service standards, staffing and training, beverage and wine programs, inventory and purchasing, guest relations, health-compliance readiness, and day-to-day restaurant operations. Known for building knowledgeable teams, creating polished guest experiences, and bringing energy, organization, and product knowledge to fast-paced environments.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Manager I
Hudson Taco, CRG Restaurant Group
Newburgh, NY
04.2019 - 06.2021
- Led front-of-house operations with a consistent focus on hospitality, service quality, and guest experience.
- Maintained strong working knowledge of service procedures, restaurant policies, etiquette, floor plans, restaurant layout, and menu updates.
- Organized dynamic pre-shift and staff meetings to strengthen education, communication, and performance awareness.
- Managed staffing processes including job postings, hiring, onboarding, training criteria, scheduling, check-ins, coaching, and performance follow-up.
Beverage & Service Manager I
Tia Pol
Chelsea, New York
01.2018 - 01.2019
- Directed front-of-house service across six floor services per week, setting the tone for hospitality and service standards.
- Supervised front-of-house staff, back-of-house staff, and shift supervisors; reported directly to the general manager and ownership.
- Led hiring and onboarding, including job postings, resume screening, interviews, new-hire paperwork, training schedules, three-month check-ins, annual reviews, and coaching.
- Served as beverage program lead, with responsibility for Spanish wine knowledge, new wine introductions, ordering, inventory, pricing, wine-list accuracy, and beverage cost reporting.
- Created and led wine education and pairing seminars; kept staff informed through engaging pre-shift meetings and ongoing product education.
- Prepared the restaurant for health inspections, maintained Department of Health standards, and supported food-safety and cleanliness practices.
- Built relationships with regular guests and the surrounding community through in-person service, email, social media, and networking.
- Managed china, glassware, silver, beverage ordering, storage standards, and procedures designed to minimize breakage and loss.
Server → Beverage & Service Manager I
Maysville — Flatiron District, New York, NY
09.2015 - 01.2018
- Delivered high-level service in a fast-paced fine-dining environment.
- Promoted into beverage and service management at sister restaurant Tia Pol based on demonstrated leadership and service expertise.
Head Server / Manager I
Cosimos, CRG Restaurant Group
Newburgh, NY
09.2006 - 07.2015
- Progressed into leadership responsibilities while supporting front-of-house service and restaurant operations.
- Built a strong foundation in guest service, team coordination, restaurant standards, and day-to-day floor leadership.
Education
B.A. - Psychology
University at Albany
Albany, NY01.2006
Skills
Front-of-House Leadership
Restaurant Operations
Beverage & Wine Programs
Staff Hiring & Training
Guest Relations
Inventory & Purchasing
Service Standards
Health & Safety Compliance
Staff Coaching
Menu & Wine Education
Cost Control
Community & Social Media
POS systems; MICROS; Aloha; Avero; SevenFifty; Purchase Journal; Mailchimp; OpenTable; Seamless; Hot Schedules; SmartBooks; Uber Eats; ChowNow; social media platforms
Personal Information
Title: HOSPITALITY OPERATIONS & BEVERAGE LEADER
Certification
New York State Department of Health Food Handler Licensed
Timeline
Manager I
Hudson Taco, CRG Restaurant Group
04.2019 - 06.2021
Beverage & Service Manager I
Tia Pol
01.2018 - 01.2019
Server → Beverage & Service Manager I
Maysville — Flatiron District, New York, NY
09.2015 - 01.2018
Head Server / Manager I
Cosimos, CRG Restaurant Group
09.2006 - 07.2015
B.A. - Psychology
University at Albany