Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Patrick Fischel

Porter,TX

Summary

I started repairing copier and fax machines at the age of 19 and quickly fell in love with it. I truly love it when I come into a customer's office with a broken copier or fax machine and leave with a smiling customer and a repaired machine. I have many years of customer service experience and know how to communicate on a level the client can understand without being condescending. I'm always able to explain to the customer what I was doing and sometimes they'd be fascinated and would want to watch me work. I never had a problem with that. I always built up a good relationship with my customers and showed them that I cared. Later in life I wanted to start my own business in home repair and remodeling. So I was the one that contacted the potential customers and went to speak with them and I did all the estimates, employee hiring/firing, payroll, material ordering and purchasing, taxes and all the electrical work that was needed. After the business failed due to my Inability to compete with competitor prices I went to work as an Commercial Electrician with Capp Electric which is where I am currently employed.

Overview

23
23
years of professional experience

Work History

Electrician

Capp Electric
Houston, TX
03.2015 - Current
  • Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Worked with various types of cableways, conduits and other electrical raceways.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Troubleshooting low voltage and high voltage (277volts) lighting circuits
  • The past 3 1/2 years I have been the Project Safety Representative

Copier Service Technician

ImageNet Consulting
League City, TX
10.2013 - 01.2015
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.
  • Attended regular training classes

Self Employed /Home Construction and Remodeling

CFB Construction
Galveston, TX
05.2008 - 08.2014
  • Collaborated with customers to determine budgets for kitchen and bath remodeling projects and find appropriate material sources.
  • Adhered to tight schedules to avoid construction delays and finish [Number] projects before expected completion dates.
  • Checked supply inventories and work orders daily to encourage subcontractor efficiency and productivity.
  • Completed over [Number] jobs independently based on customer desires, inventories and budgets.
  • Took care of payroll and customer acquisitions
  • Did all electrical work including new constructions

Copier, Printer Fax Tech

Peters And Walker
Waco, TX
03.1998 - 01.2002

Serviced and Maintained Ricoh, Savin, Gestner, Konica, and Panasonic copiers, printers and fax machines

Explained to customer what the problem was and how long it would take me to repair.

With the size of my territory I was usually able to get to around 10 customers a day.

Maintained a car stock and maintained an accurate inventory list.

Worked with little to no supervision.

Great customer skills. I would chat with the customer (those that liked to chat) while I repaired their office equipment.

Went to bi yearly training classes to get updated on newest models.

Sold copiers to customers that would be wasting their money on repairing old machines

Copier Technician

Xerox
Austin, TX
02.1997 - 03.1998

Repaired and maintained copier and fax machines for xerox in downtown Austin

Maintained company vehicle and car stock

Explained to customer what the issue were and give them and estimated time frame for repairs.

Rebuilding machines during slow days

Copier Service Technician

BESCO / U.S. Office Products
Tupelo, MS
04.1993 - 02.1997

I started out with Besco (later got bought out by U.S. Office Products) as a delivery driver delivering the new copier machines. There were a few times when the copier and or fax machine would be malfunctioning when I delivered it and I would repair them with no formal training. This impressed my supervisor who asked if I would like to be a repair tech. The rest is history.

I repaired Ricoh and Mita copier and fax machines. I also Repaired Gestner high speed duplicators.

I even repaired time clocks.

I had the ability to talk well with the customers and my supervisor received countless phone calls from my customers complimenting me on my cleanliness and ability to not only repair their copier but explain to them what I did to repair it. I had the highest customer rating among 12 technicians

Education

Certification - Copier And Fax Repair....training Was On-going

Ricoh Tech University
Norcross, GA

Service Tech - Copier And Fax Repair-training Was On-going

Xerox Training Academy
San Antonio, TX

High School Diploma -

Booneville High School
Booneville, MS
05.1993

Skills

  • Supply Control
  • Local Codes Compliance
  • Hazard and Defect Detection
  • Layout Planning
  • Parts Fabrication
  • Root Cause Analysis
  • Hand and Power Tools
  • Appliance Installation
  • State Electrician's License
  • Malfunction Diagnostics
  • Electrical Systems Testing
  • Circuit Continuity Assessment
  • Report Preparation
  • Conduit and Pipe Laying

Additional Information

Although I have been an electrician for the past 7 years, I have always wanted to return the the copier repair field. I truly enjoyed the line of work and I do enjoy dealing with customers. I get a true satisfaction when I can repair the issue and take it personal when I can't. I have no problem asking for help. But I like to be self sufficient and be able to do the job with little to no assistance. I know it's been a while since I've done Copier repair and I know that technology has changed greatly since my last fuser rebuild or drum change out. So I know I'll need updated training which I am more than willing to accept. I believe I'd be a good asset for your company and know that with me your customers will get the royal treatment.

Timeline

Electrician

Capp Electric
03.2015 - Current

Copier Service Technician

ImageNet Consulting
10.2013 - 01.2015

Self Employed /Home Construction and Remodeling

CFB Construction
05.2008 - 08.2014

Copier, Printer Fax Tech

Peters And Walker
03.1998 - 01.2002

Copier Technician

Xerox
02.1997 - 03.1998

Copier Service Technician

BESCO / U.S. Office Products
04.1993 - 02.1997

Certification - Copier And Fax Repair....training Was On-going

Ricoh Tech University

Service Tech - Copier And Fax Repair-training Was On-going

Xerox Training Academy

High School Diploma -

Booneville High School
Patrick Fischel