Patrick Ford
Bucyrus,Ohio
Summary
Excelling in customer service and teamwork to perform all tasks to ensure all customer needs are met. I have a strong desire to help people, customers and team mates alike. I am outgoing and love to connect and help people any way possible.
Overview
13
13
years of professional experience
Work History
Golf Lead/Golf Tech
Dicks Sporting Goods
Ontario, Ohio
11.2024 - Current
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
- Executed tasks efficiently in rapidly changing environments, contributing to overall team success.
- Leveraged strong interpersonal skills to enhance teamwork dynamics and maintain productivity in solo assignments.
- Showcased agility in learning and flexibility in responding to changing situations.
Golf Tech
Golf Galaxy
Akron, OH
12.2021 - 11.2024
- Assembled and repaired golf clubs to meet customer specifications.
- Conducted equipment fittings, ensuring optimal performance for golfers of all skill levels.
- Maintained inventory accuracy through regular audits and stock replenishment processes.
- Educated customers on product features and benefits, enhancing overall shopping experience.
2nd Assistant Golf Professional
Barrington Golf Club
Aurora, OH
03.2019 - 11.2021
- Assisted in daily operations of golf shop, ensuring excellent customer service and product knowledge.
- Supported organization of golf tournaments, contributing to event logistics and member communication.
- Maintained inventory levels, tracking merchandise and assisting with restocking procedures.
- Provided assistance during golf lessons, enhancing player experience through effective communication.
- Promoted a safe work environment by enforcing safety policies and procedures throughout all aspects of golf course operations.
- Improved customer satisfaction by providing excellent guest service and promptly addressing concerns.
2nd Assistant Golf Professional
Blackhawk Golf Course
Columbus, OH
03.2013 - 11.2018
- Assisted in daily operations of golf shop, ensuring excellent customer service and product availability.
- Coordinated lessons and clinics for members, enhancing engagement and skill development.
- Supported tournament organization by managing registrations and logistics for events.
- Served as a knowledgeable resource for members and guests, providing expert advice on golf equipment, merchandise selection, and course strategy.
Education
Associate in Business - Golf/Business
Golf Academy of America
Myrtle Beach, SC05.2013
High School Diploma -
Bucyrus High School
Bucyrus, OH05.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Computer skills
- Calm under pressure
Timeline
Golf Lead/Golf Tech
Dicks Sporting Goods
11.2024 - Current
Golf Tech
Golf Galaxy
12.2021 - 11.2024
2nd Assistant Golf Professional
Barrington Golf Club
03.2019 - 11.2021
2nd Assistant Golf Professional
Blackhawk Golf Course
03.2013 - 11.2018
Associate in Business - Golf/Business
Golf Academy of America
High School Diploma -
Bucyrus High School