Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Patrick Garrett

Summary

Dynamic and results-driven professional with extensive experience as a Range Safety Officer at Linden Gun Range. Expert in firearms training and safety procedures, ensuring secure environments during live-fire exercises. Proven ability to enhance customer satisfaction through knowledgeable assistance and effective communication, fostering a culture of safety and compliance in all interactions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Range Safety Officer

Linden Gun Range
06.2025 - Current
  • Enforced range rules and removed users for repeat or critical violations.
  • Monitored live-fire exercises, maintaining a secure environment for all participants.

Firearms Sales Associate

Barnwood Arms
11.2023 - Current
  • Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
  • Assisted customers with purchasing decisions by providing relevant product and regulatory information.
  • Processed as many as [Number] background checks daily using both [Software] and traditional NICS phone-in checks.
  • Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
  • Processed transactions efficiently using point-of-sale systems while adhering to strict security protocols related to firearm sales transactions.
  • Educated customers on proper firearm handling techniques, emphasizing the importance of safety measures when operating firearms.
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for firearms purchases.
  • Regularly updated display cases showcasing featured items that piqued interest from potential buyers leading to increased sales.
  • Assisted customers in selecting appropriate firearms for their needs, taking into account factors such as intended use, personal preferences, and budget limitations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Parts Specialist / Service Advisor

Delta Truck Center
10.2008 - 12.2021
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
  • Ordered parts from various distributors to fulfill demands.
  • Stocked and managed stock of parts.
  • Assisted customers in finding appropriate parts promptly.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Maintained clean and neat parts counter and sales floor.

Education

Level 2 And Level 3 Police Academy -

Merced College
Merced, CA

GED -

North Sevier High School
Salina, UT
05-1985

Skills

  • Firearms training
  • Shooting techniques
  • Shooting range maintenance
  • Maintaining safety rules
  • Managing range safety
  • Safety procedures

Certification

NRA Certified Range Safety Officer.

DOJ Certified Firearms Safety Instructor


Timeline

Range Safety Officer

Linden Gun Range
06.2025 - Current

Firearms Sales Associate

Barnwood Arms
11.2023 - Current

Parts Specialist / Service Advisor

Delta Truck Center
10.2008 - 12.2021

Level 2 And Level 3 Police Academy -

Merced College

GED -

North Sevier High School

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Patrick Garrett