Patrick Germain
Grafton,MA
Overview
13
13
years of professional experience
Work History
Correctional Officer
Worcester County Sheriff’s Office
West Boylston, MA
09.2019 - Current
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Assisted in the processing of new inmates, including collecting personal information, and explaining facility rules.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Conducted counts to ensure that all inmates were accounted for.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Manager
GNC
Burlington, MA
05.2016 - 09.2019
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Directed recruitment, hiring, and training of new staff members.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Delegated work to staff, setting priorities and goals.
- Drive sales in order to reach set goals
- Enhanced customer satisfaction through the development of a customer service excellence program.
Internship Student
Mass State Police
Worcester, MA
05.2018 - 08.2018
- Maintained records of all activities related to various projects.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed inventory and supplies to ensure materials were available when needed.
Assistant Manager
Park N Shop
Auburn, MA
08.2011 - 09.2016
- Managed household errands and other essential duties.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Criminal Justice
Fitchburg State University
Fitchburg, MA05-2019
Skills
- Self Motivated
- Mental health awareness
- Incident prevention
- Gang awareness
- First aid and CPR certified
- Suicide prevention
- Search and seize procedures
- Inmate monitoring
Timeline
Correctional Officer
Worcester County Sheriff’s Office
09.2019 - Current
Internship Student
Mass State Police
05.2018 - 08.2018
Manager
GNC
05.2016 - 09.2019
Assistant Manager
Park N Shop
08.2011 - 09.2016
Bachelor of Science - Criminal Justice
Fitchburg State University