Patrick Gordon
Kissimmee,FL
Overview
3
3
years of professional experience
Work History
Retail Brand Ambassador
Coca-Cola
Kissimmee, FL
10.2023 - Current
- Participated in promotional activities such as special events or marketing campaigns.
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service to ensure customer satisfaction.
- Maintained product knowledge for all products within the store.
- Assisted in setting up displays and organizing merchandise on shelves.
- Identified potential sales opportunities by cross-selling related items.
- Processed payments using cash registers, credit cards, and mobile payment systems.
- Answered customer inquiries regarding product features and benefits.
- Monitored inventory levels of key products and restocked as needed.
- Adhered to company policies and procedures while providing exceptional service to customers.
- Communicated with management regarding any issues or concerns with customers or products.
- Demonstrated an understanding of store layout, promotions, pricing structures, merchandising techniques.
- Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
- Maintained cleanliness of work area throughout shift including stocking shelves, sweeping floors..
Sales Associate
Bealls Outlet Stores
Kissimmee, FL
03.2023 - 08.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Received and displayed product shipments on store retail shelves upon delivery.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
Seasonal Sales Associate
GameStop
Kissimmee, FL
10.2022 - 11.2022
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
Crew Member Cook
MacDonald's Restaurant
Kissimmee, FL
08.2021 - 11.2021
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Education
High School Diploma -
Adult Learning Center Osceola
Kissimmee, FL02.2021
Skills
- Collaboration
- Flexible
- People skills
- Active listening
- Working collaboratively
- Relationship building
Timeline
Retail Brand Ambassador
Coca-Cola
10.2023 - Current
Sales Associate
Bealls Outlet Stores
03.2023 - 08.2023
Seasonal Sales Associate
GameStop
10.2022 - 11.2022
Crew Member Cook
MacDonald's Restaurant
08.2021 - 11.2021
High School Diploma -
Adult Learning Center Osceola