Professonal and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Fed Ex Ground
Jacksonville, FL
08.2023 - Current
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Loaded truck and properly secured items to prevent damage for deliveries.
Delivered packages to customer doorsteps and business offices.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Amazon
Jacksonville, FL
12.2022 - 07.2023
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Managed customer inquiries and complaints in polite and professional manner.
Intake Specialist
Phillips & Hunt Law Firm
Jacksonville, FL
07.2022 - 12.2022
Completed intake assessment forms and filed clients' charts.
Answered phone calls and provided new clients with required paperwork to initiate service.
Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
Assessed clients' needs and determined eligibility for intake services.
Maintained accurate, up-to-date client records for reliable reference and communications.
Attended case reviews and provided feedback on client progress.
Office Assistant
Adcom Wire
Jacksonville, FL
01.2019 - 11.2022
Prepared and edited documents to produce precise, accurate and professional communication.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Processed incoming and outgoing mail and packages according to established procedures.
Input data into spreadsheets and databases.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Created and maintained detailed records of all office activities.