Hardworking individual looking to new tackle new responsibilities and build upon skills in the customer service field. Outstanding analytical and perception abilities. Adept at working with any and everything as well as trying new things.
Overview
12
12
years of professional experience
Work History
Installation Technician
General Electric Company
01.2023 - 02.2024
Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
Established and maintained effective working relationships with vendors and contractors to support operations.
Installation Technician
Best Buy
01.2022 - 01.2023
Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
Established and maintained effective working relationships with vendors and contractors to support operations.
Kitchen Manager
Hot Shots Bar And Grill
01.2020 - 01.2022
Verified prepared food met standards for quality and quantity before serving to customers.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Customer Service Representative
National Vehicle Protection Services
01.2017 - 01.2020
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Assistant Manager
AT&T
01.2015 - 01.2017
Assisted in organizing and overseeing assignments to drive operational excellence.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Customer Service Representative
StopRepairBills.com
01.2012 - 01.2014
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Francis Howell High School
Saint Charles, MO
Bachelor of Arts - Business Administration And Management
Missouri Baptist University
St Louis, MO
03.2014
Skills
Troubleshooting skills
Following safety practices
Desktop Technical Support
Analytical Thinking
Product Management
Team Development
Customer Service
Team Leadership
Sales management
Professional and Courteous
Computer Skills
Customer Relationship Management
Sales Techniques
Decision-Making
MS Office
Networking
Friendly, Positive Attitude
Multitasking
Verbal Communication
Organizational Skills
Timeline
Installation Technician
General Electric Company
01.2023 - 02.2024
Installation Technician
Best Buy
01.2022 - 01.2023
Kitchen Manager
Hot Shots Bar And Grill
01.2020 - 01.2022
Customer Service Representative
National Vehicle Protection Services
01.2017 - 01.2020
Assistant Manager
AT&T
01.2015 - 01.2017
Customer Service Representative
StopRepairBills.com
01.2012 - 01.2014
High School Diploma -
Francis Howell High School
Bachelor of Arts - Business Administration And Management