Patrick Henning
Burlington
Summary
Dependable employee recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts.
Overview
14
14
years of professional experience
Work History
Senior Team Lead
Fleet Farm
11.2024 - Current
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Managed multiple projects simultaneously, effectively prioritizing tasks to meet company expectations.
- Increased overall productivity with consistent monitoring of team progress, adjusting priorities as needed.
Sales Team Lead
Fleet Farm
08.2021 - 11.2024
- Merchandised products according to planograms and store procedures, arranging featured items in high-traffic areas to boost sales
- Used POS systems to process sales transactions, confirm pricing and manage inventory
- Maintained clean and orderly sales floor, frequently verifying pricing, promotional signage and product availability
- Handled customer complaints with tactful communication and effective conflict resolution
- Supported loss prevention team by reporting suspicious behavior and noting inventory variances for further investigation
- Answered customer questions regarding product availability, pricing, promotional offers and store policies
- Accomplished multiple tasks in a fast-paced environment
- Oversaw improved efficiency and organization among team members
Sales Team Member
Fleet Farm
06.2020 - 07.2021
- Overcame objections with persuasive communication skills
- Maximized customer satisfaction by quickly responding to any concern or request
- Worked with customers to explain product features and prices
Assistant Landscaper
Henning's Landscape Management
05.2018 - 08.2018
- Assisted clients in understanding their available options and helped them select the right services for their needs
- Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them
- Developed and implemented tailored service plans to the needs of particular clients
Club Assistant
Burlington Conservation Club
05.2011 - 08.2015
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Collaborated with colleagues to improve service and efficiency
Education
High School Diploma -
Burlington High School
Burlington, Wisconsin06.2015
Skills
- Attention to detail
- Dependable
- Detail oriented
- Excellent communication abilities
- Inventory management
Timeline
Senior Team Lead
Fleet Farm
11.2024 - Current
Sales Team Lead
Fleet Farm
08.2021 - 11.2024
Sales Team Member
Fleet Farm
06.2020 - 07.2021
Assistant Landscaper
Henning's Landscape Management
05.2018 - 08.2018
Club Assistant
Burlington Conservation Club
05.2011 - 08.2015
High School Diploma -
Burlington High School
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