Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Henninger

BLOOMINGTON,IL

Summary

Dynamic professional with a proven track record at Sharon Healthcare Elms, excelling in housekeeping and health compliance. Demonstrated teamwork and customer service skills while enhancing operational efficiency. Expertise in surface disinfection and residential cleaning, ensuring a sanitary environment for residents. Committed to continuous improvement and exceptional service delivery.

Overview

9
9
years of professional experience

Work History

Housekeeper

Sharon Healthcare Elms
08.2024 - 05.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked resident rooms by replacing used towels and linens mopping floors, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Information Systems Technician

US Navy
09.2016 - 03.2024
  • Led troubleshooting efforts for complex technical issues, resulting in faster resolution times for endusers.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Streamlined helpdesk processes, enhancing end-user satisfaction rates while reducing response times for support requests.
  • Fostered a culture of continuous improvement within the IT department through ongoing evaluation of workflows, procedures, and technology utilization.

Education

High School Diploma -

Quest Charter Academy
Peoria
05-2016

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Health and safety compliance
  • Residential cleaning
  • Basic maintenance
  • Surface disinfection

Timeline

Housekeeper

Sharon Healthcare Elms
08.2024 - 05.2025

Information Systems Technician

US Navy
09.2016 - 03.2024

High School Diploma -

Quest Charter Academy