Patrick Jester
Consultant
Greenwell Springs,LA
Summary
A Results-driven Quality Management Consultant adept at enhancing productivity and efficiency through streamlined processes. Specialize in risk management, compliance protocols, and continuous improvement methodologies. Excel in communication, problem-solving, and leadership to drive quality initiatives and foster stakeholder engagement. Committed to delivering high-quality outcomes by leveraging analytical skills and a collaborative approach.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Assessor for ISO/IEC 17025 Accredited Calibration Laboratories
ANAB - ANSI National Accreditation Board
01.2025 - Current
- Reviewed existing policies, procedures and protocols related to assessment processes and made recommendations for improvement as needed.
- Participated in program audits conducted by external agencies or accreditation bodies.
- Ensured compliance with applicable laws, regulations, standards, guidelines and ethical principles governing assessments.
Lead Assessor for ISO/IEC 17025 Accredited Calibration Laboratories
A2LA
05.2023 - Current
- Performed quality assurance reviews on completed assessments prior to submission.
- Reviewed existing policies, procedures and protocols related to assessment processes and made recommendations for improvement as needed.
- Collaborated with interdisciplinary teams to ensure that all client assessments were completed accurately and timely.
President/Principal Consultant
Blackthorn Consulting Group, Inc.
Greenwell Springs
05.2021 - Current
- Company Overview: https://www.blackthorncg.com/
- Https://www.blackthorncg.com/
- Negotiated contracts with vendors for services such as IT maintenance or event catering.
- Developed policies, procedures, and short-term and long-term goals for the organization.
Vice President of Quality & Corporate Compliance
Michelli Weighing & Measurement
08.2018 - 12.2024
- Assessing calibration laboratories for conformance to the ISO/IEC 17025 Standard for disciplines including Chemical Properties, Dimensional, Electrical-DC/Low Freq/RF, Mechanical, Thermodynamics, and Optical Properties.
- Internal audit support for Quality, Safety, and Cybersecurity Management Systems.
- Streamlined ISO/IEC 17025 assessment processes, significantly improving lab compliance efficiency and reducing preparation time through innovative methodologies.
- Specialized Quality Management System development taylored to specific needs.
- Strategic planning and execution of Metrology Lab Operations.
- ISO 9001 Auditing and Team Management.
- ISO/IEC 17025 Assessments and Team Management.
- Direct responsibility for all Calibration Laboratory, Quality, Safety, and Compliance operations for Michelli Weighing & Measurement.
- Corporate Compliance policy development and deployment.
- Led cross-functional teams to establish robust compliance frameworks, significantly improving operational efficiency and risk management across the organization.
- Streamlined quality management processes, reducing audit preparation time by 60% while ensuring adherence to ISO 9001 standards.
- Management of Corporate Quality Management & Safety Management Systems.
Metrology Technician
JM Test Systems, Inc.
04.2005 - 01.2013
- Managed on-site calibration operations and trained technicians in metrology procedures.
- Performed preventative maintenance on metrology equipment to ensure accurate operation.
- Calibrated measuring instruments such as optical comparators, surface plates, height gauges, and hardness testers.
Service Technician
G.T. Michelli Co., Inc.
Baton Rouge
04.2011 - 08.2011
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Responded quickly to emergency calls from clients needing immediate assistance.
Electronic Technician
Baker Music Center
Baker
11.2003 - 04.2005
- Installed and configured new hardware components for customers.
- Provided technical support to customers regarding installation and operation of electronic devices.
- Repaired malfunctioning electrical components with appropriate tools and instruments.
Over-the-Road Driver
Baton Rouge Logistics, LLC
Baton Rouge
08.2003 - 11.2003
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Managed time efficiently when making multiple stops along designated routes.
Over The Road Driver
JB Hunt Transport Services, Inc.
11.2002 - 07.2003
- Communicated effectively with dispatchers regarding delivery schedules and delays due to traffic or weather conditions.
- Adhered to strict timelines while completing assigned tasks.
- Maintained accurate records of deliveries and pick-ups including invoices, manifests, and other paperwork.
Airframe & Power Plant Technician
Raytheon
02.2000 - 09.2002
- Repaired or replaced defective components and adjusted control settings to optimize system performance.
- Conducted routine diagnostic tests to identify problems in the power plant systems.
- Performed regular maintenance on helicopters, including lubrication, repairs, and parts replacement.
Airframe & Power Plant Technician
PHI Inc
Lafayette
01.2001 - 01.2002
- Monitored and inspected aircraft structures, engines, and power trains.
- Maintained aircraft maintenance records.
- Repaired or replaced defective components and rigged flight controls to optimize system performance.
Retail Manager
AAFES
08.1996 - 02.2000
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Optimized supply chain processes to ensure timely delivery of products.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
67T1C UH-60 Helicopter Crew Chief
US Army
07.1990 - 07.1996
- Conducted routine and emergency maintenance on UH-60 Blackhawk helicopters for the United States Army in diverse weather conditions.
- Executed flight responsibilities as Crew Chief during both peacetime and combat scenarios.
- Awarded several citations, including the Army Commendation Medal for meritorious service while serving as a Blackhawk helicopter crew chief during numerous deployments.
Education
Juris Doctor/Certificate in Tax Law - Law
Southern University Law Center
12.2018
Bachelor of Science (BS) - Paralegal Studies
Kaplan University
12.2014
Associate of Science (A.S.) - Electronics and Computer Technology
Remington College-Baton Rouge Campus
12.2006
Diploma - Class A Commercial Driver's License
Diesel Driving Academy-Baton Rouge
12.2002
High School Diploma - Primary Education
East High School
Fortuna, CA12.1990
Diploma - Tactical Transport Helicopter Repairer Course
United States Army Aviation Logistics School
12.1990
Skills
- Aerospace
- Calibration
- Conformity Assessment
- Continuous improvement
- Contract negotiation
- Corporate compliance
- Cross-functional team leadership
- Document review
- Electronics
- Estimate of Measurement Uncertainty
- Information security
- ISO 27001
- ISO 9001
- ISO/IEC 17025
- Leadership
- Legal research and writing
- Louisiana notary public
- Management
- Microsoft Office
- Process improvement
- Public speaking
- Quality auditing
- Quality management
- Root Cause Analysis
- Strategic planning
- Training
Certification
- VITA/TCE Certification, Internal Revenue Service, 01/2017, Present
- Interviewing and Fact Investigation Techniques, National Trial Lawyers Association (NITA), 09/2016, Present
- ISO/IEC 17025 Accreditation Course, The American Association for Laboratory Accreditation (A2LA), 09/2013, Present
- Internal Auditing Workshop, Synergistic Systems, LLC, 09/2013, Present
- Westlaw Classic Fundamentals for Paralegals, Thomson Reuters, 07/2013, Present
- Statutes Research for Paralegals, Thomson Reuters, 07/2013, Present
- Litigation Research for Paralegals, Thomson Reuters, 07/2013, Present
- Case Law Research for Paralegals, Thomson Reuters, 07/2013, Present
- ASQ Certified Quality Auditor, ASQ - World Headquarters, 04/2023, 04/2027
Publications
- Pillars of Command: The Core Values of Leadership (Michter House Publishing, 2025)
- The Impact of Stress on Quality Performance: Unraveling the Connection, 02/2025, Quality Magazine
- Total Quality Management: Paving the Road to Excellence, 12/2024, Quality Magazine
Volunteering And Leadership
- A2LA, A2LA Accreditation Council Member, 09/2020, Present
- Capital Area United Way - Baton Rouge, VITA Volunteer Tax Assistance, 01/2017, 05/2018, Providing income tax assistance to low-income families.
Awards And Scholarships
- CALI Excellence for the Future Award, 01/2016, The Center for Computer Assisted Legal Instruction (CALI)
- The Public Defender Pioneer Award, 03/2015, Southern University Law Center
- Summa Cum Laude, 03/2014, Kaplan University
- Magna Cum Laude, 02/2006, Remington College
- President's List, Kaplan University
Accomplishments
- Best-selling author of Pillars of Command: The Core Values of Leadership (Michter House Publishing, 2025)
Timeline
Assessor for ISO/IEC 17025 Accredited Calibration Laboratories
ANAB - ANSI National Accreditation Board
01.2025 - Current
Lead Assessor for ISO/IEC 17025 Accredited Calibration Laboratories
A2LA
05.2023 - Current
President/Principal Consultant
Blackthorn Consulting Group, Inc.
05.2021 - Current
Vice President of Quality & Corporate Compliance
Michelli Weighing & Measurement
08.2018 - 12.2024
Service Technician
G.T. Michelli Co., Inc.
04.2011 - 08.2011
Metrology Technician
JM Test Systems, Inc.
04.2005 - 01.2013
Electronic Technician
Baker Music Center
11.2003 - 04.2005
Over-the-Road Driver
Baton Rouge Logistics, LLC
08.2003 - 11.2003
Over The Road Driver
JB Hunt Transport Services, Inc.
11.2002 - 07.2003
Airframe & Power Plant Technician
PHI Inc
01.2001 - 01.2002
Airframe & Power Plant Technician
Raytheon
02.2000 - 09.2002
Retail Manager
AAFES
08.1996 - 02.2000
67T1C UH-60 Helicopter Crew Chief
US Army
07.1990 - 07.1996
Juris Doctor/Certificate in Tax Law - Law
Southern University Law Center
Bachelor of Science (BS) - Paralegal Studies
Kaplan University
Associate of Science (A.S.) - Electronics and Computer Technology
Remington College-Baton Rouge Campus
Diploma - Class A Commercial Driver's License
Diesel Driving Academy-Baton Rouge
High School Diploma - Primary Education
East High School
Diploma - Tactical Transport Helicopter Repairer Course
United States Army Aviation Logistics School
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