Patrick Johnson
Inventory Specialist/ Pharmacy Hitter.
Glendale,CA
Summary
Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements. Hardworking professional skilled in order fulfillment, and inventory management. Reliable and dependable with years of industry experience. Demonstrated success in contributing to team objectives. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
Lead Inventory Specialist
Walgreens Boots Alliance
Pasadena, CA
08.2016 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated, collected and maintained vendor and organizational records.
- Performed data entry and completed proper paperwork.
- Managed inventory team to achieve optimal productivity and inventory control.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Head Photo Specialist
Target
Rosemead, CA
11.2014 - 07.2016
- Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
- Accepted and completed in-person and online orders for photographs and photo merchandise.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
Customer Service Specialist
Walmart
Baldwin Park, CA
02.2008 - 08.2014
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Kiosk Sales Representative
Proactiv
Montebello, CA
06.2006 - 04.2008
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Arts - Political Science And Government
Southern New Hampshire University
Hooksett, NH 05.2018 - 11.2022
No Degree - Political Science And Government
East Los Angeles College
Monterey Park, CA 09.2015 - 05.2018
High School Diploma -
Los Altos High School
Hacienda Heights, CA 09.2001 - 12.2004
Timeline
Bachelor of Arts - Political Science And Government
Southern New Hampshire University
05.2018 - 11.2022
Lead Inventory Specialist
Walgreens Boots Alliance
08.2016 - Current
No Degree - Political Science And Government
East Los Angeles College
09.2015 - 05.2018
Head Photo Specialist
Target
11.2014 - 07.2016
Customer Service Specialist
Walmart
02.2008 - 08.2014
Kiosk Sales Representative
Proactiv
06.2006 - 04.2008
High School Diploma -
Los Altos High School
09.2001 - 12.2004
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