Patrick Jones
San Ramon,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Place Manager
District Works
Oakland, CA
04.2023 - Current
- Caretaking and Radical Hospitality - Using resources to help everyone in need, especially the unsheltered
- Engaging with the residents, visitors, and employees of our downtown
- Environmental Stewardship - Abate all litter and illegal dumping in the public right of way and ensure that all items are sorted and directed
- Collect, dispose of, and replace trash bags in trash receptacles as needed
- Big belly services
- Zone Management, Dispatch, & Reporting - Responsible for supervising district zones
- Receiving and sharing information from the public and from our staff
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
Highway Maintenance Worker
CEO
Oakland, CA
09.2021 - 06.2022
- Litter abatement and maintenance of local roads and highways in the Bay Area
- Work with team of 8 to complete daily objectives as assigned by the Supervisor
- Set up flags on highways to alert motorists of upcoming roadwork
- Acted as a safety and operated air horn to alert team members of potential danger
- Follow all safety guidelines and procedures with 100% safety records
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Promoted a safe working environment by adhering to established safety protocols and procedures during daily tasks.
Cleaning Ambassador
BlockbyBlock
San Leandro, CA
01.2022 - 04.2023
- Manual Litter Collection circulated through assigned work zone with tools
- Removed graffiti and posters from light posts, trash cans, news boxes and other public infrastructure
- Hospitality and Customer service patrolled areas and actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations.
- Provided counsel to senior government officials on matters related to foreign policy and international relations for informed decision-making processes.
- Collaborated with local media outlets to generate positive press coverage for key initiatives and events.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
Education
High school diploma -
John F Kennedy
Skills
- Decision Making
- Teamwork
- Problem Solving
- Effective Communication
- Team Leadership
- Customer Relationship Management (CRM)
- Emergency Response
- Complex Problem-Solving
- Verbal and written communication
Timeline
Place Manager
District Works
04.2023 - Current
Cleaning Ambassador
BlockbyBlock
01.2022 - 04.2023
Highway Maintenance Worker
CEO
09.2021 - 06.2022
High school diploma -
John F Kennedy